Product Operations Specialist
About The Position
Veolia is seeking a Product Operations Specialist to own and maintain accurate, complete, and current product data across SAP and Salesforce, serving as the product management team’s focal point for product data. The role manages product lifecycle data from new product setup and configuration through changes, transitions, and end-of-life activities. It also audits data for inconsistencies and ensures information is entered and validated before new products go to market. The specialist will document and standardize product management processes, maintain a library of business operating procedures, playbooks, and process documentation, and lead continuous improvement efforts. The role establishes and tracks operational metrics and KPIs and promotes standardized workflows and tools. It partners with stakeholders on requirements, process definition, system enhancements, implementations, and change management, and serves as liaison for company-wide initiatives involving product management outside the Analytical Solutions business unit. The position is located in Boulder, Colorado, and reports directly to the Global Product Management Leader.
Requirements
- Bachelor’s degree in Business or a related field, or equivalent professional experience in a business role (typically 4 or more years).
- At least 3 years of professional experience in a product-centric role, such as product management, marketing, or sales operations.
- Demonstrated experience in product operations, business operations, sales operations, or a related role.
- Hands-on experience with SAP product/material master data and pricing, and Salesforce, including the CPQ module.
- Experience working within product management or supporting a product portfolio.
- Strong analytical skills, attention to detail, and commitment to data accuracy.
- Ability to document, improve, and implement business processes.
- Excellent project management skills, including the ability to prioritize and execute tasks according to a project action plan.
- Self-motivation to own projects and drive results with attention to detail.
- Outstanding judgment, analytical skills, and critical thinking skills.
- Ability to analyze the financial performance of a product line.
Nice To Haves
- Familiarity with Google Suite and Monday.
- Experience with data visualization tools such as Power BI or Tableau.
Responsibilities
- Own and maintain accurate, complete, and up-to-date product data across SAP and Salesforce CPQ, including product configurations, pricing structures, SKUs, and portfolio attributes.
- Serve as the primary point of contact and subject matter expert for product-related data in SAP and Salesforce systems for the product management function.
- Manage product lifecycle data from new product setup and configuration through changes, transitions, and end-of-life activities.
- Regularly audit product data to identify and resolve inconsistencies, gaps, and errors across systems.
- Support product launches by ensuring required data is accurately entered and validated in SAP and Salesforce before go-to-market.
- Collaborate with developers in Jira to enhance Salesforce functionality and develop and test CPQ structure and logic.
- Identify, document, and standardize product management processes.
- Develop and maintain a library of business operating procedures (BOPs), playbooks, and process documentation.
- Lead continuous improvement initiatives by identifying gaps in product management fundamentals and recommending practical solutions.
- Establish and track operational metrics and KPIs to measure the health and efficiency of product management processes.
- Drive adoption of standardized workflows and tools across the product management team.
- Act as liaison for company-wide initiatives outside the Analytical Solutions business unit that involve product management.
- Partner with stakeholders to gather requirements, define processes, and implement solutions that improve product management team effectiveness.
- Support system enhancements, tool implementations, and change management efforts affecting the product management organization.
Benefits
- Medical, dental, and vision insurance starting on day one.
- Life insurance.
- Paid time off.
- Paid holidays.
- Parental leave.
- 401(k) plan with a 3% default contribution plus matching.
- Flexible spending and health savings accounts.
- AD&D insurance.
- Disability insurance.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
