Product Management Operations Specialist

The businesses of Merck KGaA, Darmstadt, Germany•St. Louis, MO

11h•$60,400 - $90,600•Hybrid

About The Position

As part of the Diagnostics & Regulated Material Business Franchise, the Product Management Operations Specialist joins the Product Management Operations Team and is responsible for an assigned high-value business franchise. The role reports directly to the Head of Product Management Operations and has global responsibility for lifecycle management and product-line support of an assigned portfolio of Cell Marque products. The position supports delivery speed, product availability, and cost effectiveness while driving product introductions, product maintenance, quality management, and compliance with regulatory requirements. It works with critical internal functions around the world, including Product Management, Production, Supply Chain, Quality Control, Regulatory Affairs, Customer Service, Global Procurement, EQ, and R&D. The specialist provides day-to-day production support, mitigates risks involving critical raw materials, improves product quality, and initiates manufacturing strategies with Supply Chain and Operations to ensure cost-effective product availability. As the Supply Chain contact, the role also supports supply reliability, demand planning, make-to-order or make-to-stock decisions, and manufacturing-location decisions. This site-based position is located at the company’s St. Louis, Missouri facility, requires weekly onsite presence, and offers a hybrid flexible environment.

Requirements

Bachelor’s degree in Chemistry, Biology, or an equivalent degree in economics.
Excellent process skills and in-depth cross-functional understanding of Product Management, Production, Supply Chain, Quality Control, Regulatory Affairs, Customer Service, Global Procurement, EQ, R&D, and franchises.
Good understanding of system landscapes such as SAP, Accolade, MDGM, IVD, related systems, and product documentation.
Strong customer orientation for both internal and external customers.
Proven ability to integrate and gain buy-in from all functions involved.
Fluency in English.

Nice To Haves

Knowledge of additional languages.

Responsibilities

Manage the lifecycle and product-line support of an assigned global Cell Marque product portfolio.
Support delivery speed, product availability, and cost effectiveness.
Drive product introductions and product maintenance.
Support quality management and ensure regulatory requirements are met.
Liaise with internal functions globally, including Product Management, Production, Supply Chain, Quality Control, Regulatory Affairs, Customer Service, Global Procurement, EQ, and R&D.
Provide day-to-day production support and mitigate risks involving critical raw materials.
Develop processes to improve product quality.
Initiate manufacturing strategies with Supply Chain and Operations to ensure cost-effective product availability.
Serve as the Supply Chain contact for supply reliability, demand planning, make-to-order or make-to-stock decisions, and manufacturing-location decisions.