Product Manager, Apple Pay

Apple•Cupertino, CA

About The Position

Apple’s Apple Pay team is seeking a product professional to improve the Apple Pay and Wallet user experience while enhancing user trust and safety. The role focuses on the end-to-end provisioning experience, developing identification and verification features, and helping combat fraud. The Product Manager partners with Engineering, Human Interface, Trust and Safety, Business Development, and other teams across Apple, as well as external partners including payment networks, issuers, merchants, and other ecosystem participants. The role is suited to a product leader passionate about creating innovative, intuitive, and performant customer experiences and advancing authentication and fraud prevention.

Requirements

  • 8+ years of product management experience building and launching consumer products with designers, engineers, and data scientists.
  • Demonstrated ability to lead cross-functional initiatives spanning engineering, design, marketing, and legal.
  • Strong technical foundation, with the ability to engage with engineering teams and understand system-level trade-offs.
  • Fluency with payment ecosystem roles, mechanics, and strategies, including networks, issuers, PSPs, e-commerce platforms, and merchants.
  • Fluency in leveraging AI tools for product management workflows.
  • Proven ability to synthesize complex topics, drive alignment, and communicate effectively with senior leadership.

Nice To Haves

  • Proven track record of moving provisioning metrics, including conversion, consumer and merchant adoption, fraud rates, and payment volume.
  • Working knowledge of how AI impacts fraud management, identity, and commerce.
  • Familiarity with the regulatory environment shaping authentication and provisioning, such as 3-D Secure, SCA, and evolving identity standards.
  • Experience working across multiple product areas within a platform or ecosystem.
  • An MBA or advanced technical degree is a plus.

Responsibilities

  • Improve the Apple Pay and Wallet user experience while enhancing user trust and safety.
  • Focus on the end-to-end provisioning experience.
  • Develop new identification and verification features.
  • Help combat fraud.
  • Partner with Engineering, Human Interface, Trust and Safety, Business Development, and other teams across Apple.
  • Work with external partners, including payment networks, issuers, merchants, and other ecosystem participants.
  • Lead cross-functional initiatives spanning engineering, design, marketing, and legal.
  • Define processes, manage program execution, and deliver results consistently and rigorously.
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