Product Manager, Institutional / Wealth Technology

Ares Management Corporation•New York, NY

13d•$160,000 - $180,000

About The Position

Ares is seeking an Associate Vice President, Product Manager to join the Investor Lifecycle team within Client Platforms, which is responsible for client-facing systems across Sales, Marketing, Client Reporting, and Digital/Web platforms. The role defines and delivers technology solutions to improve the end-to-end investor experience, initially focusing on employee co-invest onboarding and servicing and the Investor Portal. The Product Manager owns and manages the product roadmap and backlog across the employee co-invest lifecycle. The role partners with business stakeholders, technology teams, and platform owners to translate business needs into scalable digital capabilities across Salesforce-based internal workflows and data capabilities, as well as external Investor Portal experiences implemented outside Salesforce. The position calls for strong product management discipline, skill in translating complex operational processes into intuitive technology solutions, and the ability to work across business, product, design, engineering, and platform teams. The role reports to a Vice-President level Product Manager. The posting also lists a reporting relationship to the Senior Vice President, Investor Information Systems.

Requirements

6–9 years of relevant experience in Product Management, Business Analysis, Salesforce Administration, CRM, Consulting, or related technology roles.
Demonstrated experience partnering with business stakeholders to define and deliver technology solutions.
Strong experience gathering requirements, defining business processes, and translating business needs into actionable delivery plans.
Experience working within Agile delivery frameworks and managing product backlogs.
Hands-on experience using Jira to manage epics, features/stories, backlog prioritization, and Agile delivery.
Working knowledge of Salesforce Sales Cloud and/or Service Cloud.
Strong communication, facilitation, stakeholder management, and problem-solving skills.
Ability to influence outcomes and build alignment across business and technology organizations.
Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Nice To Haves

Salesforce Business Analyst Certification.
Salesforce Advanced Administrator Certification.
Experience within asset management, wealth management, financial services, or fintech organizations.
Experience supporting Distribution, Relationship Management, Client Service, Marketing, or Operations teams.
Familiarity with enterprise integrations, data platforms, and analytics solutions.
Experience contributing to product roadmaps, prioritization activities, or business capability planning.
Experience operating within highly regulated environments.
Commitment to continuous learning, professional development, and adoption of emerging technologies.

Responsibilities

Partner with business stakeholders to understand strategic priorities, operational challenges, and opportunities for improvement.
Support product roadmap planning, prioritization, and delivery for assigned business capabilities.
Work with product leadership to prioritize initiatives based on business value, strategic alignment, effort, and risk.
Build knowledge of investor lifecycle processes, user needs, and technology capabilities.
Identify opportunities for process improvement, automation, operational scale, and improved client and advisor experiences.
Support business case development and define success metrics for initiatives.
Track adoption and business outcomes of delivered capabilities and recommend enhancements.
Lead requirements-gathering sessions, workshops, stakeholder interviews, and discovery activities.
Document current- and future-state processes, workflows, and functional requirements.
Translate business needs into epics, user stories, acceptance criteria, and backlog items.
Facilitate stakeholder alignment and resolve business and functional questions.
Partner with architecture and engineering teams to align proposed solutions with business objectives.
Coordinate user acceptance testing and validate functionality against requirements.
Maintain product documentation, process artifacts, and product knowledge.
Partner with engineering teams throughout planning, design, testing, release, and adoption.
Participate in backlog refinement, sprint planning, release readiness, and deployment activities.
Support platform governance, change management, and user adoption initiatives.
Collaborate with data, integration, and engineering teams to ensure end-to-end solution effectiveness.
Promote best practices in product management, business analysis, and solution delivery.
Mentor junior team members and contribute to knowledge-sharing initiatives.
Build domain expertise and progressively take broader ownership of business capabilities.
Contribute to the development of the Client Platforms Technology product management function.
Stay current on Salesforce capabilities, industry trends, and emerging technologies, including AI-enabled tools and productivity solutions.