Product Manager, Institutional / Wealth Technology

Ares Operations•New York, NY

11d

About The Position

Ares is seeking an Associate Vice President, Product Manager for the Investor Lifecycle team within Client Platforms, which develops client-facing systems across Sales, Marketing, Client Reporting, and Digital/Web platforms. The role defines and delivers technology solutions to improve the end-to-end investor experience, initially focusing on Ares employee co-invest onboarding and servicing and the Investor Portal. The Product Manager owns and manages the product roadmap and backlog across the employee co-invest lifecycle. They partner with business stakeholders, technology teams, and platform owners to translate business needs into scalable digital capabilities spanning Salesforce-based internal workflows and data capabilities as well as external Investor Portal experiences outside Salesforce. The role requires product management discipline, the ability to translate complex operational processes into intuitive technology solutions, and effective collaboration across business, product, design, engineering, and platform teams. The anticipated base salary range is $160,000–$180,000. Total compensation may also include a discretionary performance-based bonus. The firm offers benefits including medical, dental, vision, retirement, insurance, wellness, family support, commuter, and education programs. Applications are accepted on an ongoing basis until the search is no longer active.

Requirements

6–9 years of relevant experience in Product Management, Business Analysis, Salesforce Administration, CRM, Consulting, or related technology roles.
Demonstrated experience partnering with business stakeholders to define and deliver technology solutions.
Strong experience gathering requirements, defining business processes, and translating business needs into actionable delivery plans.
Experience working within Agile delivery frameworks and managing product backlogs.
Hands-on experience using Jira to manage epics, features/stories, backlog prioritization, and Agile delivery.
Working knowledge of Salesforce Sales Cloud and/or Service Cloud.
Strong communication, facilitation, stakeholder management, and problem-solving skills.
Ability to influence outcomes and build alignment across business and technology organizations.
Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Nice To Haves

Salesforce Business Analyst Certification.
Salesforce Advanced Administrator Certification.
Experience within asset management, wealth management, financial services, or fintech organizations.
Experience supporting Distribution, Relationship Management, Client Service, Marketing, or Operations teams.
Familiarity with enterprise integrations, data platforms, and analytics solutions.
Experience contributing to product roadmaps, prioritization activities, or business capability planning.
Experience operating within highly regulated environments.
Commitment to continuous learning, professional development, and adoption of emerging technologies.

Responsibilities

Partner with business stakeholders to understand strategic priorities, operational challenges, and opportunities for improvement.
Support roadmap planning, prioritization, and delivery for assigned business capabilities; evaluate initiatives based on value, strategic alignment, effort, and risk.
Develop understanding of investor lifecycle processes, user needs, and technology capabilities; identify process improvement, automation, scale, and experience opportunities.
Support business case development, define success metrics, track adoption and outcomes, and recommend enhancements.
Lead requirements-gathering sessions, workshops, stakeholder interviews, and discovery activities.
Document current- and future-state business processes, workflows, and functional requirements.
Translate business needs into epics, user stories, acceptance criteria, and actionable backlog items.
Facilitate stakeholder alignment and resolve business and functional questions.
Partner with architecture and engineering to ensure proposed solutions align with business objectives.
Coordinate user acceptance testing and validate delivered functionality against requirements.
Maintain documentation, process artifacts, and product knowledge.
Partner with engineering across the software development lifecycle, including planning, design, testing, release, and adoption.
Participate in backlog refinement, sprint planning, release readiness, and deployment activities.
Support platform governance, change management, and user adoption.
Collaborate with data, integration, and engineering teams to ensure end-to-end solution effectiveness.
Promote best practices in product management, business analysis, and solution delivery; mentor junior team members and contribute to knowledge sharing.
Build domain expertise and progressively assume broader ownership of business capabilities; contribute to development of the Client Platforms Technology product management function.
Stay current on Salesforce capabilities, industry trends, and emerging technologies, including AI-enabled tools and productivity solutions.

Benefits

Comprehensive medical/Rx, dental, and vision plans.
401(k) program with company match.
Flexible Savings Accounts (FSA) and Healthcare Savings Accounts (HSA) with company contribution.
Basic and voluntary life insurance.
Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
Employee Assistance Program (EAP).
Commuter benefits for parking and transit.
Access to a medical advisory team.
Mental health app with coaching, therapy, and psychiatry.
Mindfulness and wellbeing app.
Financial wellness benefit with access to a financial advisor.
New parent leave.
Reproductive and adoption assistance.
Emergency backup care.
Matching gift program.
Education sponsorship program.
Discretionary performance-based bonus.