Product Manager - Principal, Stellarus

Blue Shield of California • Oakland, CA

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About The Position

The Product Manager, Principal will help advance Stellarus’ mission by delivering solutions that meet the needs of health plan customers. The role focuses on ensuring digital experience components—including Benefit Coverage, Cost Transparency, Provider navigation, and Claims—are clear, transparent, and easy for members to use. The position builds scalable, member-centric solutions that reinforce Stellarus’ value to payer customers and drive innovation in healthcare. It also leads initiatives to integrate AI and machine learning into digital products to create intuitive, predictive, and personalized member experiences.

The Product Management team drives strategy and delivery of digital solutions that help members make informed healthcare decisions. This role defines strategy and direction across a product domain, leads discovery and cross-functional execution, partners on technical decisions, establishes product KPIs, guides go-to-market and adoption, and defines approaches to compliance and risk. It reports to the Sr. Director, Product Management.

Requirements

• Bachelor’s degree, or a high school diploma/GED plus four years of additional relevant experience in lieu of a degree.
• At least 10 years of prior relevant experience.
• Experience contributing to product vision, strategy, and roadmap execution aligned with business, customer, and user needs.
• Proficiency translating customer, business, regulatory, and workflow needs into product requirements, user stories, acceptance criteria, expected system behavior, and backlog priorities.
• Proficiency working with engineering and QA on technical product delivery, including APIs, integrations, data flows, permissions, system behavior, dependencies, reliability considerations, and delivery trade-offs.
• Portfolio-level thinking, including investment prioritization across multiple product areas or domains.
• Experience defining operating models and governance, including intake, prioritization, decision rights, and KPIs.

Responsibilities

• Define product strategy and direction across a domain, shaping the long-term vision and roadmap for user-centric, measurable solutions aligned with business and customer outcomes.
• Lead discovery across product areas by synthesizing user, stakeholder, workflow, data, market, and operational insights to define complex problem spaces and drive product-market fit.
• Align requirements, prioritization, expected system behavior, and user experience across teams to guide product direction and scalable execution.
• Influence cross-functional delivery across product areas, aligning engineering, design, data, QA, operations, and stakeholders.
• Partner with engineering and domain leaders on architecture, APIs, integrations, data flows, permissions, reliability, dependencies, security, and technical trade-offs.
• Define and evolve product KPIs across a domain, using data and insights to guide strategic decisions and measure adoption and product or platform success.
• Lead go-to-market and adoption strategy across product areas, aligning product capabilities, user needs, quality expectations, and business outcomes.
• Define approaches to compliance and risk across product areas, ensuring consistent handling of regulatory requirements and guiding vendor and build-versus-buy decisions.
• Lead initiatives to integrate AI and machine learning into digital products for intuitive, predictive, and personalized member experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal