Principal Product Manager
About The Position
The Principal Product Manager owns inbound product strategy, roadmap, and execution for OCI DevOps tooling. The role translates customer, developer, and operator needs into product capabilities, assessing opportunities based on customer value, technical feasibility, market dynamics, and alignment with OCI strategy. It engages enterprise customers, prospects, partners, field teams, and industry analysts to understand software-delivery workflows and needs across CI/CD, infrastructure automation, developer experience, release management, observability, security, and platform engineering. The role leads product discovery, validation, roadmap planning, requirements definition, prioritization, delivery, launches, and iteration across multiple products and features. It partners with engineering, UX, architecture, security, documentation, support, program management, and go-to-market teams, and uses customer feedback and product metrics to guide decisions. The Principal Product Manager serves as the voice of the customer, advocates for secure, scalable, intuitive, interoperable enterprise tooling, resolves customer issues, supports launches and field enablement, and improves the roadmap based on real-world adoption and usage. The position independently manages moderately complex initiatives and concurrent workstreams, maintains plans and delivery expectations, and coordinates work without direct people-management responsibility. It works through ambiguity using customer evidence, technical context, product data, and business considerations; communicates risks and recommendations; stays current on relevant technology and market trends; improves product management practices; and may mentor junior product managers or participate in hiring.
Responsibilities
- Own inbound product strategy, roadmap, and backlog for assigned OCI DevOps products and features.
- Develop understanding of software-delivery and platform-engineering practices, including CI/CD, infrastructure as code, release orchestration, developer experience, cloud-native operations, security, and observability.
- Engage customers, design partners, prospects, field teams, partners, and analysts to identify unmet needs, workflow friction, emerging trends, and competitive opportunities.
- Analyze market, ecosystem, competitive, customer, and product signals to inform positioning, investment, and product decisions.
- Translate insights into problem statements, opportunity assessments, hypotheses, requirements, user stories, acceptance criteria, and functional and non-functional requirements.
- Identify security, compliance, reliability, and operational requirements for enterprise DevOps workflows.
- Partner with engineering, design, architecture, security, documentation, support, and program management on discovery, solution design, delivery, launches, and iteration.
- Prioritize among new features, technical debt, escalations, usability improvements, and operational quality, and manage delivery risks, dependencies, and decisions.
- Establish and track success criteria, including adoption, activation, engagement, retention, time-to-value, deployment velocity, reliability, support trends, and customer satisfaction.
- Use qualitative feedback and quantitative data, including usage telemetry, service requests, defects, and customer escalations, to improve the product experience.
- Participate in architecture and design discussions as a technical partner and drive cohesive experiences across interconnected OCI services.
- Build cross-functional alignment, influence product direction with evidence and clear narratives, and resolve stakeholder disagreements constructively.
- Define and facilitate customer validation, usability testing, preview programs, and post-launch learning loops.
- Maintain relationships with customers and design partners, recruit early adopters, and triage customer issues through resolution.
- Support launches with release narratives, demos, field enablement, sales collateral, documentation, and customer-facing presentations.
- Track post-launch adoption and customer outcomes to improve onboarding, documentation, positioning, and roadmap investments.
- Manage initiatives and concurrent workstreams, maintaining plans, milestones, decisions, dependencies, and delivery expectations without assuming direct people-management responsibility.
- Escalate material risks early with an assessment, options, recommendation, and expected impact.
- Stay current on DevOps, cloud-native development, AI-assisted software delivery, platform engineering, security, and enterprise cloud trends.
- Improve product management practices, discovery processes, feedback loops, and team operating mechanisms.
- Mentor junior product managers or partner team members as appropriate and contribute to hiring through interviews and candidate assessments.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short-term and long-term disability
- Life insurance and accidental death and dismemberment insurance
- Supplemental life insurance for employees, spouses, and children
- Health care and dependent care flexible spending accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible or accrued vacation, depending on employee eligibility
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
- May be eligible for bonus and equity
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
