Product Manager - Principal, Stellarus

Blue Shield of California•Oakland, CA
•$167,896 - $251,720•Hybrid

About The Position

The Product Manager, Principal will shape the strategy and delivery of digital healthcare solutions that help members make informed decisions and understand their benefits. Reporting to the Sr. Director, Product Management, this role advances Stellarus’ mission by delivering scalable, member-centric products for health plan customers. The product areas include Benefit Coverage, Cost Transparency, Provider Navigation, and Claims, with a focus on making experiences clear, transparent, and easy to use. The role will also lead initiatives to integrate AI and machine learning into digital products to create intuitive, predictive, and personalized member experiences. The position defines product strategy and direction across a domain, leads discovery and cross-functional delivery, guides technical and platform decisions, and uses product KPIs to measure success. It also leads go-to-market and adoption strategies and establishes approaches to compliance and risk across product areas. Stellarus promotes leadership at all levels, continuous learning, and opportunities for personal, professional, and financial growth. Its workplace model emphasizes purposeful in-person collaboration and flexibility; most teams work in the office two days per week. Office attendance may vary according to distance from an office, role, business needs, or accommodations.

Requirements

  • Bachelor’s degree, or a high school diploma/GED plus four years of additional relevant experience in lieu of a degree.
  • 10 years of prior relevant experience.
  • Experience contributing to product vision, strategy, and roadmap execution aligned with business, customer, and user needs.
  • Proficiency translating customer, business, regulatory, and workflow needs into product requirements, user stories, acceptance criteria, expected system behavior, and backlog priorities.
  • Proficiency working with engineering and QA on technical product delivery, including APIs, integrations, data flows, permissions, system behavior, dependencies, reliability considerations, and delivery trade-offs.
  • Portfolio-level thinking, including investment prioritization across multiple product areas or domains.
  • Experience defining operating models or governance, including intake, prioritization, decision rights, and KPIs.

Responsibilities

  • Define product strategy and direction across a domain, shaping a long-term vision and roadmap for user-centric, measurable solutions aligned with business and customer outcomes.
  • Lead discovery across product areas by synthesizing user, stakeholder, workflow, data, market, and operational insights to define complex problems and drive product-market fit.
  • Align requirements, prioritization, expected system behavior, and user experience across teams to guide product direction and support cohesive, scalable execution.
  • Influence cross-functional delivery across product areas, aligning engineering, design, data, QA, operations, and stakeholders.
  • Partner with engineering and domain leaders on architecture, APIs, integrations, data flows, permissions, reliability, dependencies, security, and technical trade-offs.
  • Define and evolve product KPIs across a domain, using data and insights to guide strategic decisions and measure adoption and product or platform success.
  • Lead go-to-market and adoption strategy across product areas, aligning product capabilities with user needs, quality expectations, and business outcomes.
  • Define approaches to compliance and risk across product areas, ensuring consistent handling of regulatory requirements and guiding vendor and build-versus-buy decisions.
  • Lead initiatives to integrate AI and machine learning into digital products to create intuitive, predictive, and personalized member experiences.

Benefits

  • Workplace flexibility alongside purposeful in-person collaboration.
  • Reasonable accommodations for employees with medical conditions that may affect their ability to work in-office.
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