Product Manager - Platform

Revel•Los Angeles, CA

About The Position

The Product Manager will own Revel’s platform, including software installation and updates, organizational access controls, APIs and SDKs, and the fleet manager for deployments and upgrades. Revel operates test and control systems for customers building high-stakes hardware, and many customers run the software in their own facilities, including fully air-gapped sites. The role is responsible for the platform from strategy through launch and for determining its future direction. The Product Manager will own access and administration capabilities such as SSO, role-based access control, admin tooling, user preferences, and system health. They will set API and SDK strategy, partner with platform engineering on architecture, and own product decisions involving multitenancy, scale, and reliability. The role includes discovery with customer administrators, IT and security teams, and forward deployed engineers; end-to-end ownership of connected and offline deployment and upgrade experiences; and defining metrics such as upgrade success rate, time to upgrade, organization onboarding time, and support load per installation. The role works closely with engineers building deployment, infrastructure, and runtime systems, as well as design, front-end engineering, and field deployment engineers. It has direct exposure to the Head of Product and CEO and close feedback from customers operating high-stakes systems.

Requirements

At least 5 years of product management experience.
Experience owning a platform, infrastructure, or enterprise product, such as deployment tooling, identity and access, admin experiences, or developer platforms.
Strong technical fluency, including the ability to work through architecture and tradeoffs with engineers and document them clearly.
Experience shipping products whose users include administrators, IT, or security teams.
Must meet U.S. government export-control eligibility requirements: be a U.S. citizen or national, lawful permanent resident, refugee, or asylee, or be eligible to obtain the required U.S. Department of State authorizations.

Nice To Haves

Previous experience as a software engineer.
Experience shipping software for on-premise or air-gapped environments.
Experience with identity and access standards such as SAML, OIDC, or SCIM.
Experience designing or managing public APIs and SDKs.
Experience in aerospace, defense, energy, or another regulated or safety-critical domain.

Responsibilities

Own access and administration capabilities, including SSO, role-based access control, admin tooling, user preferences, and system health.
Set strategy for APIs and SDKs, including what to expose, versioning, and support commitments.
Partner with platform engineering on major architectural decisions and own product decisions related to multitenancy, scale, and reliability tradeoffs.
Conduct discovery with customer administrators, IT and security teams, and forward deployed engineers to identify costly operational tasks.
Own the deployment and upgrade experience end to end for connected installations and fully offline sites.
Define and track platform performance metrics, including upgrade success rate, time to upgrade, time to onboard a new organization, and support load per installation.