Senior Platform Product Manager

AcuityMD • Boston, MA

4d • Remote

About The Position

AcuityMD is hiring a Senior Platform Product Manager to build and refine its data assets, products, models, and platform. The role will identify market opportunities, shape product offerings, and bring agentic AI solutions to life. The position involves developing a deep understanding of users, solving complex problems, and driving business outcomes for customers and AcuityMD while working closely with engineering and customer-facing teams.

The platform products team builds agentic, platform-level capabilities that enable new workflows and help AcuityAI solve customer problems. The team connects engineering work with customer needs, using data and AI to prioritize user problems and coordinating across technical and customer-facing teams to deliver capabilities.

AcuityMD is a remote-first company, with employees working from anywhere in the U.S. The company also brings teams together for approximately four to five in-person opportunities each year, including company and team on-sites and collaboration on critical projects. Employees near the Boston hub may choose whether to work from the office. Applicants must have an eligible work permit in the USA.

Requirements

• At least 5 years of product management experience, ideally in vertical B2B.
• A successful record of managing and shipping software products.
• At least 1 year of experience leading and building AI solutions.
• Experience building complex data products as part of a cross-functional team.
• Practical, hands-on technical experience and willingness to work directly with data, build code with AI tools, and track metrics.
• Strong product fundamentals, including discovery, prioritization, metrics, user feedback loops, and go-to-market alignment.
• Proficiency using AI tools in daily work and experience delivering AI-powered features, with a realistic understanding of LLM capabilities and limitations.
• Ability to make sound tradeoffs in ambiguous environments while managing technical constraints, business priorities, and differing perspectives.
• Strong attention to detail and a habit of documenting work.
• Clear, concise communication skills and the ability to tell stories using data.
• Curiosity, customer empathy, a bias toward action, and comfort taking on difficult problems and ambiguity.

Nice To Haves

• Experience building healthcare-specific data products as part of a cross-functional team.
• Prior product management experience with vertical growth-stage AI solutions.
• Experience with LLM integration, data-driven solutions, or complex user roles and personas.
• Ability to build prototypes using tools such as Claude Code.
• A strong desire to understand and empathize with a dataset before using it.
• Demonstrated mentorship or leadership in previous product management roles.

Responsibilities

• Own shared agent capabilities that improve AcuityAI and help other teams build faster by understanding customer problems, defining desired outcomes and acceptance criteria, prioritizing, and shipping thoughtfully.
• Prototype, test, and deliver new agentic capabilities with engineering and small, cross-functional teams.
• Partner with customers, product marketing, and other teams to uncover unmet needs and turn them into compelling, scalable software.
• Use AI in day-to-day work, including research, analysis, and content generation, and incorporate LLMs and automation into products where they create user value and differentiation.
• Communicate clearly and regularly in meetings and writing, and drive a roadmap that aligns people around clear goals and outcomes.
• Balance near-term measurable outcomes with longer-term product bets and vision.
• Own key metrics to measure and improve product and business outcomes.
• Uphold high standards of integrity, curiosity, and ambition, advocating for users, the team, and the business.
• Drive prioritization and make tradeoff decisions.

Benefits

• Competitive cash compensation and equity.
• Reimbursement for relevant learning and upskilling opportunities.
• Remote-work flexibility for employees in the U.S.
• Work-from-home stipend.
• Flexible PTO and flexible hours.
• 100% paid health, dental, and vision plans for employees, and 75% paid coverage for dependents.
• A $1,000 home-office stipend for remote office equipment and Wi-Fi reimbursement.
• Optional team retreats and in-person gatherings multiple times per year.
• Eight to sixteen weeks of fully paid, flexible parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed