About The Position

The Product Manager for Collaboration Endpoints designs, develops, and manages the Endpoints product line across its full lifecycle, from definition and planning through production, release, and end-of-life. The role serves as a central resource, partnering with design, engineering, marketing, sales, and other stakeholders to deliver solutions that help customers operate effectively. The position leads the product lifecycle and strategic roadmap, synthesizes market data and customer feedback, and makes trade-offs among cost, complexity, and customer value. It also develops messaging and demonstrations with cross-functional partners and incorporates AI into daily operations to improve productivity and address complex business challenges. The role contributes to solutions that meet customers’ changing business requirements.

Requirements

  • Bachelor’s degree and 7 years of related experience, or a Master’s degree and 4 years of related experience, or a PhD and 1 year of related experience.
  • At least 5 years of Product Management experience.
  • Experience managing hardware or other device technology products.

Nice To Haves

  • Experience with device-based Calling Infrastructure or similar.
  • Ability to communicate complex technical concepts to non-technical audiences.
  • Experience managing products from concept to end-of-life in a cross-functional environment.
  • Interest in leveraging AI to solve complex user problems in unexpected ways.
  • Empathy for end users and motivation to address their daily business challenges.

Responsibilities

  • Lead product activities throughout the product lifecycle, from definition and planning through production, release, and end-of-life.
  • Drive the strategic roadmap for the Collaboration Endpoints product line.
  • Synthesize market data and customer feedback to make trade-offs involving cost, complexity, and customer value.
  • Collaborate with design, engineering, marketing, and sales to deliver customer solutions.
  • Develop product messaging and demonstrations to communicate the technology vision to stakeholders.
  • Use AI in daily operations to improve productivity and solve complex business challenges.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Birthday day off, year-end holiday shutdown, and paid personal wellness days.
  • Paid vacation or flexible vacation time off, depending on employee classification.
  • Sick time off.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer days.
  • Annual bonuses for eligible non-sales employees.
  • Sales incentive compensation for employees on sales plans.
  • Potential grants of Cisco restricted stock units.
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