Product Manager - Lending

JPMorgan Chase & Co.•Columbus, OH
•$99,750 - $155,000

About The Position

As a Product Manager for Small Dollar Lending in Business Banking, you will help bring new product capabilities to life to drive account acquisition and sustainable growth. You will identify and execute opportunities to improve the acquisition funnel, enhance the customer experience, and support growth across Small Dollar Lending offerings. The role partners closely with Product Development, Risk, Design, and other cross-functional teams. The ideal candidate is a self-starter who can lead initiatives end-to-end and translate complex data into clear, actionable product strategies.

Requirements

  • At least 3 years of experience or equivalent expertise in product management or a relevant domain area.
  • Knowledge of or interest in small business lending and acquisition, including digital/mobile acumen and portfolio management initiatives.
  • Experience in product management.
  • Data analysis experience and the ability to use data analytics and insights to solve problems.
  • Data visualization experience and executive storytelling skills to advance product recommendations.
  • Strong leadership, communication, and interpersonal skills.
  • Proven track record leading initiatives end-to-end in complex environments.

Nice To Haves

  • Experience with Microsoft Office Suite, specifically Excel and PowerPoint.
  • Experience in small business lending.

Responsibilities

  • Lead discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Design and document current-state and future-state process maps across lending customer journeys.
  • Support product strategy and vision that delivers measurable value to customers.
  • Build measurement frameworks that connect product activity to business outcomes, such as origination volume and approval rates.
  • Support reporting and analysis of marketing campaigns across lending products, including direct mail, digital, and pre-approved offers.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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