Product Manager, Partner Ecosystem

Adyen•San Francisco, CA

3d•Onsite

About The Position

Adyen is hiring a Product Manager to develop a cohesive vision and strategy for its rapidly growing Partner Ecosystem. The role focuses on internal partner tooling, developer infrastructure, and operational workflows that help Adyen scale integrations with commerce, POS, enterprise software, and cloud platforms. The Product Manager will identify friction across partner onboarding, integration certification, ecosystem observability, and ongoing partner operations, then build internal applications, automation frameworks, and data platforms to help global teams manage integrations reliably and efficiently. The role works closely with commercial, marketing, go-to-market, technical delivery, Partner Solutions Engineering, Partner Engineering, Core Product, Technical Support, Compliance, data, and engineering teams. The Product Manager will define product vision and roadmaps, deliver internal platforms and services, reduce manual operational work through automation and self-service, and advance AI-enabled workflows. This position is based in Adyen’s San Francisco office. Adyen expects employees to work in-office at least three days per week on average.

Requirements

8+ years of product management experience.
Strong technical foundation and fluency with modern software architecture, APIs, web technologies, and data pipelines.
Ability to engage in deep architectural discussions with senior engineers and solutions architects.
Ability to structure ambiguous, multi-stakeholder operational problems into scalable solutions.
Ability to use qualitative user insights and quantitative telemetry to prioritize based on ROI.
Strong empathy for internal technical and operational users and focus on improving their productivity.
Ability to take initiative, build consensus, and drive work to launch in a fast-paced environment.
Excellent written and verbal communication skills, including the ability to explain technical complexity to executive, engineering, and commercial audiences across time zones.
Values direct communication, team success, durable outcomes, and open collaboration.

Nice To Haves

Product management experience with tooling, developer platforms, technical workflows, or complex B2B/API products.
Experience in high-growth software or fintech environments.

Responsibilities

Own the end-to-end product strategy for internal partner tooling, developer infrastructure, and operational workflows.
Translate complex cross-functional challenges into clear product roadmaps with measurable business outcomes.
Design and deliver internal tools and services, including integration health monitoring, automated regression and compliance testing, partner certification portals, and self-service analytics.
Work with Partner Solutions Engineering to identify manual, repetitive bottlenecks in partner onboarding and integration maintenance.
Drive automation and self-service workflows to reduce operational toil.
Promote intelligent agents, LLM-powered workflows, and automated triage systems for partner enablement, technical inquiries, and documentation discovery.
Partner with data and core engineering teams to establish observability across global partner integrations.
Enable internal teams to monitor transaction health, payment method performance, and authorization optimization opportunities.
Coordinate across Partner Engineering, Commercial Partnerships, Core Product, Technical Support, and Compliance teams in global offices.