Product Manager, Casino
About The Position
The Product Manager drives casino product initiatives from problem discovery through delivery handoff and outcome measurement. Reporting to the Director, Casino Product Management, the role owns day-to-day stakeholder engagement, problem definition, initiative shaping, and roadmap management for the casino product vertical. Areas of focus include game content and merchandising, lobby experience and navigation, promotions and bonusing mechanics, and core gameplay features across casino games. The role works cross-functionally to identify opportunities, validate problems, and shape well-defined epics, applying analytical rigor, player empathy, and commercial awareness. It requires understanding the online casino ecosystem, including slot and live dealer mechanics, lobby merchandising and discovery, bonusing and free-play structures, and player engagement loops that influence retention and monetization. The Product Manager partners with Casino Operations, Data, and CRM to align the game catalog, lobby, and promotional mechanics with player preferences and measurable engagement, retention, and revenue outcomes. The position operates in a fast-paced, highly regulated online gaming and sports betting industry. Product decisions must account for regulatory requirements, licensing conditions, market-specific compliance, and responsible gaming standards. The role also supports personalization, player engagement, and tailored player journeys, and partners with Product Owners, Product Delivery, Technology Product Managers, Design, Engineering, Data, Analytics, CRM, and Marketing through discovery, initiative shaping, delivery planning, and post-launch evaluation.
Requirements
- Bachelor’s degree in computer science, business administration, information systems, data science, marketing, economics, engineering, or a relevant field.
- At least 5 years of product management experience with progressive responsibility, including product roadmap ownership and cross-functional stakeholder management.
- Experience in iGaming, online casino, sports betting, or an adjacent regulated consumer technology industry.
- Familiarity with agile delivery, A/B testing, and analytics platforms.
- Ability to travel occasionally, domestically and internationally.
Responsibilities
- Conduct discovery to identify, validate, and prioritize problems and opportunities within the casino product area.
- Develop understanding of player needs, business goals, and operational constraints through research, data analysis, and stakeholder conversations.
- Translate stakeholder input, data, and player feedback into clear problem statements and opportunity spaces.
- Build and maintain productive stakeholder relationships, communicate priorities and tradeoffs, and provide updates on roadmap progress and outcomes.
- Collaborate with Design, Data, and Engineering to develop solutions for validated problems.
- Shape initiatives into well-defined epics with problem context, value hypotheses, expected impact, success metrics, measurement approaches, high-level solution direction, scope, and conceptual designs where applicable.
- Contribute to and maintain the product roadmap in alignment with broader product strategy, prioritizing by impact, feasibility, and strategic relevance.
- Refine the roadmap in response to new insights, data, and changing conditions.
- Define success metrics, ensure measurement is in place, evaluate delivered initiatives, identify gaps, recommend follow-up actions, and feed learnings into future planning.
- Use analytics platforms, A/B testing frameworks, player behavior data, and quantitative and qualitative research to inform discovery, prioritization, and post-launch evaluation.
- Partner with Data and Analytics teams to define KPIs, build dashboards, and run experiments.
- Account for regulatory requirements, licensing conditions, and market-specific compliance in product decisions; support responsible gaming principles and flag relevant regulatory implications to senior leadership.
- Contribute to initiatives that improve personalization, player engagement, retention, tailored player journeys, and differentiated offerings.
- Advocate for the player experience and alignment with RSI’s mission in product decisions.
- Provide Product Owners and Product Delivery with clear, delivery-ready epics and serve as a product point of contact for stakeholders within scope.
- Ensure initiatives are ready for handoff, with clear problem definition, scope, success metrics, and business context.
- Collaborate with Technology Product Managers on solution shaping to align product intent with the technical approach.
- Work with Product Owners during delivery planning to clarify intent, resolve ambiguities, and support prioritization.
- Remain available during delivery to answer questions, validate assumptions, and maintain alignment with the original problem and expected impact.
- Participate in continuous improvement of handoff quality and planning effectiveness.
Benefits
- Discretionary annual company bonus; eligibility varies by role.
- 401(k) plan with 100% company match on the first 4%.
- Comprehensive medical coverage, including HSA and FSA plans.
- Dental insurance.
- Vision insurance.
- Paid time off; eligibility varies by role.
- Employee Assistance Program (EAP).
- Work-life balance initiatives.
- Autonomy and personal freedom and responsibility.
- Opportunities for personal and professional growth.
- Supportive, people-oriented environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
