Product Manager, Platform

Light Labs•Austin, TX

2d•Onsite

About The Position

Light Labs is hiring a Product Manager to own and improve its existing platform for lab testing used by consumer goods brands and manufacturers. The role focuses on understanding customer needs and translating them into a clear, high-quality platform experience. The Product Manager will work closely with engineering, the lab team, and customer support, and will collaborate with customers and internal stakeholders to deliver and communicate platform changes. In the first six months, the successful candidate is expected to run platform triage and releases with limited oversight, provide clear guidance for customer-facing changes, help streamline the software development lifecycle with engineering, and keep stakeholders informed about the near-term roadmap. As the candidate demonstrates results, the role can expand toward ownership of platform areas and eventually the platform as a whole. The role is based in Austin, Texas, works closely with the team in person, and reports to the product lead. Light Labs builds lab-testing and data-sharing infrastructure intended to help brands test products, communicate results, and support regulatory compliance and consumer transparency.

Requirements

1–3 years of experience on B2B software platforms in product management, or 2–4 years in an adjacent role such as product operations, business analysis, QA, support engineering, or implementation.
Experience writing clear specifications and acceptance criteria that engineers can build and test against.
Experience working with engineers daily, including reproducing bugs in a web application.
Comfort working with large datasets to make informed decisions.
Strong written communication and reliable follow-through on owned work.
Clear understanding of and competency with AI tools.

Responsibilities

Own and deliver new features for the core testing platform.
Work with engineering to scope and deliver outcomes for customers.
Ensure a high quality bar for releases.
Drive feature adoption and business outcomes by owning communications about feature releases.
Work hands-on with engineering, prioritizing development patterns to maximize velocity.
Prototype and build product changes to obtain early buy-in from customers and internal stakeholders.
Collaborate with teams across the organization to achieve the best outcomes for customers.
Learn how consumer packaged goods brands and contract manufacturers use the platform by working closely with support and lab teams.
Run platform triage and releases with limited oversight, provide clear guidance for customer-facing changes, help streamline the software development lifecycle, and communicate the near-term roadmap to stakeholders.