Platform Product Manager

Navitus Health Solutions, LLC•,

18h•$116,019 - $145,024•Remote

About The Position

The Platform Product Manager owns the vision, strategy, and lifecycle of Navitus’ claims adjudication platform and connected enterprise platform capabilities supporting PBM products and solutions. The portfolio includes claims processing, data and analytics, integration and APIs, clinical enablement, automation, and client-facing platform capabilities. Using a two-in-a-box model, the role connects business strategy, commercialization priorities, and technology delivery to turn platform capabilities into a cohesive, productized business portfolio. The position establishes business ownership and decision rights, prioritizes investments according to customer, market, and enterprise value, and ensures platform capabilities are positioned, adopted, and scaled across products, clients, and business units. Working across product, operations, clinical, data, market strategy, sales enablement, and client-facing teams, the Platform Product Manager leads a product-centered platform operating model. The role translates platform capabilities into market-ready solutions, client value, adoption plans, sales support, and measurable business outcomes.

Requirements

Bachelor’s degree in business, computer science, information systems, engineering, data science, mathematics, or a related field, or equivalent work experience.
10+ years of progressive product management experience, including leadership of enterprise-scale platforms, platform portfolios, or complex technology products.
Demonstrated experience commercializing complex business platforms, shared capabilities, transaction platforms, or enterprise products supporting multiple clients, users, or business units.
Experience building reusable capabilities that support multiple products, users, clients, or business units.
Experience setting product strategy, managing roadmaps and backlogs, making investment tradeoffs, and measuring product outcomes.
Experience leading cross-functional teams in a matrixed environment and influencing executive, business, and technology stakeholders.
Experience with agile product development, continuous discovery, design thinking, and product lifecycle management.
Ability to translate platform capabilities into customer, market, operational, commercial, and financial value.
Ability to interact cooperatively and respectfully with other employees.

Responsibilities

Own the claims adjudication platform product portfolio and lead platform vision, strategy, roadmaps, investment priorities, performance, and lifecycle decisions.
Make and recommend portfolio tradeoffs based on customer value, enterprise strategy, market opportunity, financial impact, operational readiness, and delivery feasibility.
Align executive stakeholders and cross-functional leaders on platform priorities, sequencing, dependencies, and measurable outcomes.
Represent claims adjudication platform product strategy in enterprise portfolio, investment, commercialization, sales enablement, and client readiness forums.
Define and maintain a multi-year platform strategy and roadmap aligned with enterprise product strategy, market needs, client value, operational requirements, and commercialization priorities.
Manage the platform portfolio as a strategic product, with clear value propositions, customers, users, roadmaps, funding needs, and success measures.
Define platform capabilities as modular, reusable components supporting multiple products, clients, channels, and business units.
Identify fragmentation, duplication, capability gaps, and legacy constraints, and establish plans to consolidate, modernize, replace, or retire capabilities.
Own business decisions for platform launch sequencing, adoption, enhancement priorities, market positioning, and lifecycle planning with technology and operational leaders.
Maintain a transparent portfolio view of dependencies, risks, investment needs, and expected business impact.
Lead continuous discovery with clients, prospects, partners, product teams, engineering teams, operations, and other platform users to understand needs, pain points, and opportunities.
Translate enterprise and product needs into platform capabilities, product requirements, roadmaps, and prioritized backlogs.
Prioritize work using customer value, business outcomes, risk reduction, platform reuse, delivery effort, reliability, and strategic fit.
Create feedback loops from production performance, users, clients, operations, and delivery teams to guide ongoing improvement.
Establish a consistent platform governance model for intake, evaluation, prioritization, investment, delivery, adoption, and lifecycle decisions.
Ensure platform roadmaps account for healthcare regulation, privacy, client commitments, market expectations, operational readiness, and commercialization requirements.
Participate in, adhere to, and support compliance program objectives.
Interact cooperatively and respectfully with other employees.
Perform other duties as assigned.