Product Manager, Platform

Light Labs•Austin, TX

20h•Onsite

About The Position

Light Labs is hiring a Product Manager to own and improve capabilities in its customer-facing lab testing platform. The role focuses on understanding customer needs and translating them into a clear, high-quality product experience for consumer brands and manufacturers. The successful candidate will work closely with engineering, the lab team, and customer support, and will work in person with the team in Austin, Texas. The position reports to the product lead. Within six months, the Product Manager is expected to run platform triage and releases with limited oversight, ship customer-facing changes with clear guidance for internal and external audiences, help streamline the software development lifecycle with engineering, and ensure stakeholders understand the near-term roadmap. As results are demonstrated, the role can expand toward ownership of platform areas and eventually the platform as a whole. Light Labs builds lab testing services and software intended to make product testing faster, cheaper, easier to understand, and more useful for regulatory compliance and consumer transparency. The company describes itself as a small, founder-minded team working to improve transparency in the food system.

Requirements

1–3 years of experience on B2B software platforms in product management, or 2–4 years in an adjacent role such as product operations, business analysis, QA, support engineering, or implementation.
Experience writing clear specifications and acceptance criteria that engineers can build and test against.
Experience working with engineers daily, including reproducing bugs in a web application.
Comfort working with large datasets to inform decisions.
Strong written communication and reliable follow-through on owned work.
Clear understanding of and competency with AI tools.

Responsibilities

Own and deliver new features for the core testing platform.
Work with engineering to scope and deliver outcomes for customers.
Ensure a high quality bar for product releases.
Own communications around feature releases to drive adoption and business outcomes.
Work hands-on with engineering and prioritize development patterns that support maximum velocity.
Prototype and build product changes to gain early buy-in from customers and internal stakeholders.
Collaborate with teams across the organization to achieve good customer outcomes.
Learn how CPG brands and contract manufacturers use the platform by working closely with support and lab teams.
Run platform triage and releases with limited oversight as the role’s six-month success milestone.
Provide clear guidance for customer-facing changes to internal and external parties.
Help streamline and drive the software development lifecycle process with engineering.
Keep stakeholders informed about the near-term roadmap.