Product Manager Line Lead- Aftermarket Parts
About The Position
Lennox is seeking a Product Line Leader to lead the Parts and Aftermarket portfolio within its Lennox Commercial product management team. The role shapes and executes strategy for replacement parts, service parts, and aftermarket offerings, and serves as the accountable business owner for the Parts line’s financial performance, roadmap, lifecycle management, and strategic growth. The Product Line Leader drives revenue, margin, mix, customer satisfaction, product positioning, roadmap execution, SKU rationalization, and financial results. The role works collaboratively with the Lennox Commercial team and Lennox Aftermarket Parts team, while partnering across supply chain, operations, distribution, marketing, customer service, and technical support to improve productivity, quality, efficiency, and service performance. Success includes meeting parts and aftermarket financial goals, delivering measurable growth, converting portfolio additions into revenue, adoption, and margin, and positioning the product line for current-year performance and long-term growth.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- 8+ years of experience in aftermarket, parts management, supply chain, operations, product management, or a related business function.
- Experience in industrial manufacturing, B2B durable goods, building products, or a similar technical product environment.
- Demonstrated results ownership and strong financial acumen.
- Experience leading cross-functional teams through influence.
- Strong understanding of product lifecycle management, product roadmaps, NPI/NPD, forecasting, and commercialization.
- Ability to translate market needs and customer insights into product line priorities.
- Strong communication, prioritization, and decision-making skills.
Nice To Haves
- HVAC experience.
- Experience leading strategic growth initiatives.
- Experience with inventory optimization, forecasting systems, and service-level management.
- Experience with pricing strategy and aftermarket profitability management.
- MBA or technical degree.
Responsibilities
- Own parts business revenue, margin, mix, and contribution results for Lennox Commercial.
- Lead aftermarket and parts business strategy across all Commercial product lines.
- Develop and execute pricing strategies that support profitable growth while maintaining competitiveness and customer value.
- Drive inventory strategy, demand forecasting, stocking policies, and replenishment processes to optimize service levels and working capital.
- Improve parts availability, delivery lead times, and the overall customer experience.
- Own lifecycle management of service and replacement parts portfolios, including SKU rationalization and complexity reduction.
- Develop and implement strategies to streamline parts operations and improve end-to-end flow from supplier to customer.
- Partner with supply chain, operations, distribution, marketing, customer service, and technical support teams to improve productivity, quality, efficiency, and service performance.
- Identify operational barriers, risks, and constraints, and develop cross-functional solutions to improve business performance.
- Provide parts business inputs into forecasting, annual operating plans, inventory plans, and strategic planning processes.
- Make trade-off decisions across customer service, inventory investment, margin, complexity, lead time, operational efficiency, and growth.
- Execute programs and promotions with sales and marketing teams to achieve sales targets.
- Lead cross-functional alignment and influence stakeholders across the organization to execute aftermarket priorities.
- Drive roadmap execution, product positioning, customer satisfaction, and strategic growth for the Parts line.
Benefits
- Annual bonus in accordance with the terms of the Company’s applicable plan.
- Tuition reimbursement.
- Medical, dental, and vision insurance.
- Prescription drug coverage.
- 401(k) retirement plan.
- Short-term disability insurance.
- Eight weeks of paid birthing leave.
- Two weeks of paid bonding leave.
- Life and long-term disability insurance.
- Up to 12 days of paid time off, depending on date of hire and eligibility.
- Up to two paid well-being days, depending on date of hire and eligibility.
- Up to one paid volunteer day, depending on date of hire and eligibility.
- Up to 12 paid holidays, depending on date of hire and eligibility.
- Up to three floating holidays per year, depending on date of hire and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
