Product Manager Line Lead- Aftermarket Parts

Lennox International•Richardson, TX

About The Position

Lennox is seeking a Product Line Leader to lead the Parts and Aftermarket portfolio within its Lennox Commercial product management team. The role shapes and executes strategy for replacement parts, service parts, and aftermarket offerings, and serves as the business owner for the Parts line. The leader is accountable for financial performance, product roadmap, lifecycle management, strategic growth, revenue, margin, mix, customer satisfaction, product positioning, roadmap execution, SKU rationalization, and overall financial results. The role collaborates with the Lennox Commercial team and Lennox Aftermarket Parts team, as well as cross-functional partners across the organization. The role owns parts business revenue, margin, mix, and contribution results; leads aftermarket and parts strategy across Commercial product lines; and develops pricing, inventory, demand forecasting, stocking, replenishment, availability, delivery, and customer-experience strategies. It also manages the parts portfolio lifecycle, simplifies product-line complexity, improves operations and end-to-end flow, and provides business input to forecasting, operating plans, inventory plans, and strategic planning. Success includes achieving financial goals, measurable results from strategic growth initiatives, converting portfolio additions into revenue, adoption, and margin, actively managing complexity, aligning cross-functional teams, and positioning the product line for both current performance and long-term growth. This is a salaried exempt role. The stated starting salary range is $112,000 to $147,000 annually, with eligibility for an annual bonus under the applicable company plan. The role is not eligible for overtime. Lennox describes a culture grounded in Integrity, Respect, and Excellence, and emphasizes an inclusive workplace and career development.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • At least 8 years of experience in aftermarket, parts management, supply chain, operations, product management, or a related business function.
  • Experience in industrial manufacturing, B2B durable goods, building products, or a similar technical product environment.
  • Demonstrated results ownership and strong financial acumen.
  • Experience leading cross-functional teams through influence.
  • Strong understanding of product lifecycle management, product roadmaps, NPI/NPD, forecasting, and commercialization.
  • Ability to translate market needs and customer insights into product-line priorities.
  • Strong communication, prioritization, and decision-making skills.

Nice To Haves

  • HVAC experience is a strong plus.
  • Experience leading strategic growth initiatives.
  • Experience with inventory optimization, forecasting systems, and service-level management.
  • Experience with pricing strategy and aftermarket profitability management.
  • MBA or technical degree preferred.

Responsibilities

  • Own parts business revenue, margin, mix, and contribution results for Lennox Commercial.
  • Lead aftermarket and parts business strategy across all Commercial product lines.
  • Develop and execute pricing strategies that support profitable growth, competitiveness, and customer value.
  • Drive inventory strategy, demand forecasting, stocking policies, and replenishment processes to optimize service levels and working capital.
  • Improve parts availability, delivery lead times, and the overall customer experience.
  • Own lifecycle management of service and replacement parts portfolios, including SKU rationalization and complexity reduction.
  • Develop and implement strategies to streamline parts operations and improve end-to-end flow from supplier to customer.
  • Partner with supply chain, operations, distribution, marketing, customer service, and technical support teams to improve productivity, quality, efficiency, and service performance.
  • Identify operational barriers, risks, and constraints and develop cross-functional solutions to improve business performance.
  • Provide parts business inputs into forecasting, annual operating plans, inventory plans, and strategic planning processes.
  • Make trade-off decisions across customer service, inventory investment, margin, complexity, lead time, operational efficiency, and growth.
  • Execute programs and promotions with sales and marketing teams to meet sales targets.
  • Lead cross-functional alignment and influence stakeholders across the organization to execute aftermarket priorities.
  • Drive the Parts line’s financial performance, roadmap, strategic growth, product positioning, customer satisfaction, and financial results.
  • Work collaboratively with the Lennox Commercial business, related business units, and the Lennox Aftermarket Parts organization.

Benefits

  • Annual bonus eligibility in accordance with the applicable company plan.
  • Tuition reimbursement.
  • Medical, dental, and vision insurance.
  • Prescription drug coverage.
  • 401(k) retirement plan.
  • Short-term disability insurance.
  • Eight weeks of paid birthing leave.
  • Two weeks of paid bonding leave.
  • Life and long-term disability insurance.
  • Depending on hire date and eligibility, up to 12 days of paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
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