Principal Aftermarket Technical Product Manager

GE Aerospace•Cincinnati, OH

1d•$152,000 - $202,000•Remote

About The Position

As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy, and roadmap for digital solutions supporting the Service & Repair value streams for Avionics & Electric Power & Propulsion. You will represent the customer across the end-to-end repair lifecycle, from request, quotation, and induction through repair execution, materials, shipment, and invoicing. You will lead a portfolio of ERP and enterprise applications, working with Product Owners and technical teams to improve turnaround time, cost, quality, and customer experience. You will be accountable for strategy, roadmap, planning, delivery, and support across the digital lifecycle of the Service & Repair and aftermarket product portfolio. The role has significant autonomy and requires strategic and operational judgment to balance business priorities and achieve service, repair turnaround time, quality, and cost objectives. It is a remote position and requires access to U.S. export-controlled information. Employment is contingent on proving qualifying U.S. Person status.

Requirements

Bachelor’s degree from an accredited university or college and at least 10 years of professional experience, or an Associate degree and at least 13 years of professional experience, or a high school diploma and at least 15 years of professional experience.
At least 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair/MRO, or aftermarket solutions.
Must be legally authorized to work in the United States as a U.S. citizen.
Military experience is considered equivalent to professional experience.

Nice To Haves

Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Experience with Service & Repair/MRO, aftermarket, or supply chain business processes.
Hands-on experience with an ERP platform supporting service, repair, or order management processes; Oracle E-Business Suite or Oracle Fusion Cloud preferred, with SAP also considered.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs or projects.
Ability to document, plan, market, and execute programs.
Established project management skills.

Responsibilities

Set the vision, strategy, and roadmap for the Service & Repair and Aftermarket product portfolio in alignment with business priorities.
Own the technical IT portfolio across the full repair lifecycle, including quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing, and warranty.
Partner with Aftermarket, repair shop, Supply Chain, and Finance leaders to understand business problems, align IT investments, and develop an enterprise-wide product roadmap.
Coordinate a portfolio of 10+ products, including Oracle ERP modules for Service/Depot Repair, Order Management, Inventory, and Procurement, as well as integrated shop-floor, MRO, and customer-facing applications.
Standardize and simplify Service & Repair processes across sites and D&S ERP Oracle instances, reduce technical debt and customizations, and drive cost reduction and modernization initiatives, including cloud and ERP transformation.
Define and track product KPIs such as repair turnaround time, on-time delivery, quote cycle time, system availability, and customer satisfaction; use them to prioritize the roadmap and demonstrate value.
Manage risks, scope changes, dependencies, and non-standard events across interdependent programs, and communicate clear status updates to senior leadership.
Influence executive stakeholders and shape strategy, resource allocation, and policy for the area of responsibility.
Ensure solutions meet Aerospace quality, regulatory, and compliance requirements, including traceability, airworthiness release documentation, export control, cybersecurity, and SOX.
Build a culture of customer focus, Lean continuous improvement, innovation, and high performance while navigating ambiguity and prioritizing competing demands.

Benefits

Medical, dental, vision, and prescription drug coverage.
Access to a Health Coach and the Employee Assistance Program.
GE Aerospace Retirement Savings Plan, including a 401(k) savings plan with company matching contributions and company retirement contributions.
Access to Fidelity resources and planning consultants.
Tuition assistance.
Adoption assistance.
Paid parental leave.
Disability insurance.
Life insurance.
Paid time off for vacation or illness.
Annual discretionary bonus based on a percentage of base salary or commission under the applicable plan.