Principal Technical Product Manager, Commercial Applications

Graco•Minneapolis, MN

3d•$111,100 - $194,400•Onsite

About The Position

The Principal Technical Product Manager (TPM), Commercial Applications, manages the roadmap, implementation, and operations of technology solutions supporting Graco’s core business functions. The role requires deep understanding of company technologies and business processes and collaboration with business and technology teams to deliver impactful, scalable solutions aligned with the IT roadmap and business strategy. The TPM modernizes and optimizes business applications, partnering with stakeholders to prioritize initiatives that improve efficiency and operational excellence. The role is currently based at Graco’s Minneapolis office and will transition to the company’s new headquarters in Dayton, Minnesota, in 2027. The position supports enterprise applications for commercial and digital business processes, including websites, B2B and B2C ecommerce, CRM and/or ERP systems, supply chain and manufacturing applications, and digital experience platforms. It leads application modernization and cloud re-platforming, integration, process improvement, product delivery, and user adoption. Travel of approximately 20% domestically and internationally is required.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field.
At least 7 years of overall IT experience, with strong domain expertise implementing enterprise websites, ecommerce, commercial, and digital experience applications.
At least 2 years of experience with headless commerce platforms, content management systems, and other digital experience platforms and technologies.
Proven ability to lead cross-functional teams and manage moderately complex, medium- to large-scale technology projects involving global teams and system integrators.
Expertise in Agile/Scrum methodologies and product management best practices.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to travel approximately 20% domestically and internationally.
Must be legally authorized to work in the United States permanently and without restrictions; immigration sponsorship is not available, and applicants working under temporary employment authorization are not eligible.

Nice To Haves

Experience with digital experience platforms such as AEM and ecommerce solutions.
Familiarity with cloud platforms such as AWS and digital technologies such as SEO and web analytics.
Experience integrating commercial platforms with ERP systems such as Oracle EBS or Oracle Cloud ERP.
Functional knowledge in one or more commercial domains, such as order management, customer service, digital commerce, product information management, or online payments.
Understanding of APIs, data structures, and integration patterns across enterprise systems.
Experience working with globally distributed, cross-cultural teams.
Experience in a manufacturing or distribution environment.

Responsibilities

Execute a product roadmap for enterprise application platforms, emphasizing business process optimization, automation, and enterprise solutions that improve operational efficiency.
Lead evaluation, selection, and implementation of enterprise business applications aligned with business goals and IT strategy.
Manage product backlogs, process flows, functional designs, test plans, and other solution-delivery deliverables.
Build and maintain relationships with stakeholders at all organizational levels, fostering collaboration between IT and business leadership.
Serve as liaison, technology thought leader, and advisor between IT and the business function; identify and prioritize technology solutions that support functional strategies.
Gather business requirements and translate them into technology requirements; prioritize features and ensure delivery of product enhancements in collaboration with IT and cross-functional stakeholders.
Provide subject matter expertise for enterprise CRM and/or ERP systems, supply chain and manufacturing applications, and digital experience and ecommerce platforms.
Apply knowledge of workflows across websites, B2B and B2C ecommerce, commercial platforms, and digital business processes.
Lead application modernization and cloud re-platforming initiatives, oversee integrations, and support transitions between cloud and on-premises applications.
Identify opportunities to improve business processes through technology, including simplification, globalization, unification, and harmonization across functions and regions.
Develop and deliver training to improve understanding and adoption of core business application platforms.