Principal Aftermarket Technical Product Manager

GE Aerospace•Cincinnati, OH
•Remote

About The Position

As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy, and roadmap for digital solutions supporting the Service & Repair value streams across Avionics and Electric Power & Propulsion. You will represent the customer throughout the repair lifecycle, from request and quotation through repair execution, materials, shipment, and invoicing. You will lead a portfolio of ERP and enterprise applications with Product Owners and technical teams, delivering measurable improvements in turnaround time, cost, quality, and customer experience. You will be accountable for the end-to-end digital lifecycle of the Service & Repair and aftermarket product portfolio, including strategy, roadmap, planning, delivery, and support. The role has significant autonomy and requires strategic and operational judgment to balance business priorities and deliver results. It also involves coordinating more than 10 products in the aftermarket application suite, including Oracle ERP modules and integrated shop-floor, MRO, and customer-facing applications. The position calls for close partnership with Aftermarket, Repair shops, Supply Chain, and Finance leaders; modernization and simplification of processes and systems; data-driven roadmap decisions; and management of risks and dependencies across programs. You will influence executive stakeholders and ensure solutions meet aerospace quality, regulatory, and compliance requirements. This is a remote position and requires access to U.S. export-controlled information. The posting is expected to close on November 12, 2026.

Requirements

  • Bachelor’s degree from an accredited university or college and at least 10 years of professional experience, or an associate degree and at least 13 years of professional experience, or a high school diploma and at least 15 years of professional experience.
  • At least 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair/MRO, or aftermarket solutions.
  • Legally authorized to work in the United States as a U.S. citizen, as stated in the required qualifications.
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to analyze and resolve problems.
  • Ability to lead programs or projects and document, plan, market, and execute programs.
  • Established project management skills.
  • Ability to meet the U.S. Person status requirement for access to U.S. export-controlled information.

Nice To Haves

  • Experience with Service & Repair/MRO, aftermarket, or supply chain business processes.
  • Hands-on experience with an ERP platform supporting service, repair, or order management processes; Oracle E-Business Suite or Oracle Fusion Cloud preferred, with SAP also considered.
  • Military experience may be counted as professional experience.

Responsibilities

  • Set the vision, strategy, and roadmap for the Service & Repair and Aftermarket product portfolio in alignment with business priorities.
  • Own the technical IT product scope across the repair lifecycle, including quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing, and warranty.
  • Partner with Aftermarket, Repair shops, Supply Chain, and Finance leaders to understand business problems, align IT investments, and create an enterprise-wide product roadmap.
  • Coordinate a portfolio of 10+ products, including Oracle ERP modules for Service/Depot Repair, Order Management, Inventory, and Procurement, as well as integrated shop-floor, MRO, and customer-facing applications.
  • Standardize and simplify Service & Repair processes across sites and D&S ERP Oracle instances; eliminate technical debt and customizations; and drive cost reduction and modernization, including cloud and ERP transformation.
  • Define and track product KPIs, including repair turnaround time, on-time delivery, quote cycle time, system availability, and customer satisfaction, and use them to prioritize the roadmap and demonstrate value.
  • Manage risks, scope changes, dependencies, and non-standard events across interdependent programs, and provide clear status updates to senior leadership.
  • Influence executive stakeholders and shape strategy, resource allocation, and policy for the area of responsibility.
  • Ensure solutions meet aerospace quality, regulatory, and compliance requirements, including traceability, airworthiness release documentation, export control, cybersecurity, and SOX.
  • Build a culture of customer focus, Lean continuous improvement, high performance, and innovation; navigate ambiguity and prioritize competing demands.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Access to a Health Coach and the Employee Assistance Program.
  • 401(k) savings plan with company matching contributions and company retirement contributions.
  • Tuition assistance.
  • Adoption assistance.
  • Paid parental leave.
  • Disability insurance.
  • Life insurance.
  • Paid time off for vacation or illness.
  • Annual discretionary bonus based on a percentage of base salary or commission based on the plan.
  • Professional development opportunities and competitive compensation.
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