Product Management Coordinator

Amphenol and its Affiliated Companies•St. Augustine, FL

3d•Onsite

About The Position

The Product Management Coordinator (PMC) supports Product Managers with daily tasks requiring follow-up and communication with internal and external customers. The role assists with evaluating product-line health and securing profitable new business by helping identify and remove barriers to product-line success. It offers an opportunity to develop product and company knowledge and potentially grow into customer-facing or operations roles. The position is suited to someone eager to learn, support customers, and contribute to new projects and opportunities. The PMC supports internal customers and Sales with day-to-day questions, quote development, customer-visit preparation, product information, and coordination across business functions. With direction from a Product Manager, the coordinator also supports product-development documentation, product-line data analysis, pricing, prototypes and samples, marketing content, research, project coordination, and product-information libraries. The position is performed in a normal office environment with low to moderate noise and minimal physical risks. Travel of up to 25% at periodic intervals may be required. The employee must be legally authorized to work in the United States and qualify as a U.S. person under the cited ITAR and immigration definitions; sponsorship is unavailable.

Requirements

Four-year degree in Business, Engineering, or a related field preferred, with a focus on product or business development and management, or an equivalent combination of education and experience.
Ability to read, write, speak, and understand English.
Excellent computer skills, particularly with Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook.
Exceptional organization skills, attention to detail, and ability to complete tasks thoroughly and quickly.
Strong deadline orientation and time-management skills.
Excellent customer-support and communication skills, including professional, empathetic, and effective communication by telephone, email, and written correspondence.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Ability to multitask and demonstrate teamwork, interpersonal, and problem-solving skills.
Ability to work independently and collaboratively in a team-oriented environment.
Ability to work overtime and flexible hours as required to satisfy customer needs.
Must be legally able to work in the United States; sponsorship is not available.
Must be a U.S. person as defined by ITAR, 22 CFR 120.15 (U.S. citizenship or resident alien status) and 8 U.S.C. 1101(a)(20).

Nice To Haves

Product management, inside or outside sales, or customer service experience.
Manufacturing operations experience.
Experience with ERP or MRP systems.

Responsibilities

Answer day-to-day customer questions about work status, quotes, and other matters, initially focusing mostly on non-technical questions.
Develop quotes.
Help Product Managers and Sales prepare for customer visits by providing product samples and sales documents and updating presentations.
Provide new-product status and information.
Coordinate communications between business functions.
Draft documentation required by divisional product-development processes, under Product Manager direction.
Mine data to understand product-line trends.
Create and maintain price sheets.
Support prototype and sales-sample generation.
Assist in developing marketing-related content.
Gather and prepare product samples for photo shoots.
Convert brochure messages into PowerPoint presentations for sales use.
Develop, organize, and maintain libraries and archives for pricing strategies, marketing literature, and project-related materials.
Conduct research as needed for product planning.
Coordinate with Project Managers and Product Development Engineering.
Perform project management.
Source competitor product samples.
Perform other duties as assigned.