Product Coordinator

Interstate Connecting Components (ICC)•Lumberton Township, NJ

About The Position

The Product Coordinator supports Product Managers and Sales in daily activities to drive product line sales and margin growth. The role executes operational tasks that enable Product Managers to support the business and serves internal customers, including sales managers, inside and outside sales, and Product Managers. The position also builds foundational knowledge of products, suppliers, and systems.

Requirements

High school diploma or GED required.
Must qualify as a U.S. Person as defined in the posting: a U.S. citizen, an individual granted U.S. permanent residence, an individual granted protected-person status under 8 U.S.C. 132b(a)(3), a corporation/business/organization/group incorporated in the U.S. under U.S. law, or part of the U.S. government.
Working knowledge of Microsoft Office, including proficiency in Excel.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Strong customer service orientation and responsiveness to internal and external stakeholders.
Effective verbal and written communication skills.
Foundational business acumen, including understanding of pricing, margin, purchasing, and inventory concepts.
Problem-solving skills, including the ability to identify issues and escalate them appropriately.
Planning and organization skills, including the ability to execute tasks and meet deadlines.

Nice To Haves

Associate degree.
One year of customer-facing or related experience.
Industry experience.
Equivalent combinations of education and experience are considered.

Responsibilities

Maintain knowledge of supplier policies, procedures, contacts, and products.
Respond to standard pricing and delivery requests from sales and product teams.
Load, maintain, update, and renew supplier contracts.
Process cross-reference requests from sales and Product Managers.
Manage sample requests and related documentation.
Load parts and maintain accurate system data.
Support literature, specifications, and supplier print requests.
Conduct distributor stock checks and part searches.
Support quote requests with timely and accurate responses.
Assist with opportunity tracker administration.
Become trained on Quote Accelerator functionality, including managing quotes, maintaining related documentation, tracking requests, communicating status updates, supporting contract and pricing renewals, and assisting Product Managers with special projects.
Update supplier pricing, lead times, and bills of materials templates.
Run reports to identify expired pricing or contracts and assist with renewals.
Assist Product Managers with Quote Accelerator requests and special projects.
Cross-train with peers to expand product and supplier knowledge.
Provide backup support to Product Managers as needed, including coverage during absences.
Participate in supplier training sessions with sales and attend training as available.
Communicate and escalate issues to Product Managers as appropriate.