Director, Product Management
About The Position
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Security Solutions team is focused on providing intelligence within authorization & authentication flows to improve the consumer experience and help deliver against partner KPI's (Approval & Fraud Rates, False Positive Ratios, and limited Friction) while sustaining and advancing an ecosystem of Trust and positioning Mastercard as the Network of choice. The candidate will serve as a market manager for a critical suite of products that deliver material annual revenue while advancing new products to that deliver against regional growth targets. Candidate will collaborate with internal and external partners within the region and at the global level to lead the launch and expand use of Mastercard’s industry-leading security solutions - including authorization and authentication solutions, digital identity, and product partner collaboration strategy. The candidate will ensure the products they manage are successful through all phases of the lifecycle – Concept, Market Test, Commercialization, Enablement and Scale.
Requirements
- Experience in the Financial Services/Payments and understanding of the digital payments and security landscape industry highly preferred.
- Superior communication, presentation and interpersonal skills with experience interacting with senior leaders (both internal and external).
- Strong ability to interact with, build consensus and influence across a variety of internal and external business partners at all levels of leadership.
- Strong analytical and problem-solving ability.
- Highly motivated, self-starter with a proven track record of delivering success while operating within a team environment.
- Bachelor’s degree required
Nice To Haves
- MBA preferred
Responsibilities
- Monitor and manage the annual revenue budget established for product suite.
- Serve as product ‘ambassador’ by driving thought leadership agenda - articulating strategy, innovation roadmap and value proposition in industry, customer and internal forums.
- Capture market needs by leveraging data insights, voice of the customer and monitoring market conditions.
- Develop and maintain ongoing assessment of competitive landscape to inform sales strategy and future product roadmap.
- Work closely with sales teams to develop and manage pipeline for new and existing identity solutions.
- Enable sales teams with content and training required to execute product and market sales objectives.
- Serve as identity solution expert and support advanced sales opportunities as-needed.
- Assist in the development of next gen market strategy for security solutions and lead corresponding execution of product go-to-market plans.
- Work with regional product and sales teams on opportunities to uniquely package services for specific customer segments.
- Manage a high-performing team and expected to develop and mentor the team to take-on new levels of responsibility and workloads.
- Ability to manage and operate in a highly visible role with a degree of independence & be able to make strong decisions with a degree of uncertainty.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
