Product Install Engineer - SWIFT - Extensive 90% + Travel Required
About The Position
An IE works under supervision from Managers or senior IE's, but independently follows documented procedures and exercises judgment within defined procedures. Primary responsibility is to achieve predictable Cycle Times and Warranty Starts for new tools installed at customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools.
Requirements
- Knowledgeable in electronics, optics, mechanical, electro-mechanical and electro-optical systems.
- Experience with SWIFT products is preferable.
- Knowledge of high vacuum systems is preferable.
- Competent with the MS Office suite of applications.
- Knowledge of computer theory, various operating system software, and networking in a Windows, Unix or Novell environment.
- Strong verbal, written and interpersonal communications skills.
- Ability to work in local or remote locations with domestic and international travel.
- ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
Responsibilities
- Achieve predictable Cycle Times and Warranty Starts for new tools installed at customer sites.
- Perform setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment.
- Represent the company to the customer and assume accountability for customer satisfaction with all installation-associated activities.
- Assure operational quality of system equipment.
- Work directly with KLA regions and customers to verify new tool performance and transfer tool responsibility.
- Seek warranty sign-off on newly installed tools.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Voluntary benefits
- 401(K) including company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits including an employee assistance program (EAP)
- Paid time off
- Paid company holidays
- Family care and bonding leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
