Product Installation Engineer - SPTS - 90% Travel. Oregon Based
About The Position
The Product Installation Engineer installs new tools independently at customer sites, following procedures to deliver consistent, production-ready results within specified cycle times. The role troubleshoots and repairs complex system-level issues during installations using standard procedures, troubleshooting techniques, and installation best-known methods (BKMs), escalating issues when needed and clearly communicating previous actions and collected data. The engineer owns installation administration, including preparing field service reports, providing daily progress and non-conformance handoffs, and contributing to post-activity Quality Feedback Reports. The role requires obtaining necessary international travel documents and being prepared to travel for extended periods. Travel is 80–90% domestically and internationally by commercial transportation. The engineer also assists junior engineers by offering guidance and technical support, developing basic plans of action (POAs), and providing phone and onsite support.
Requirements
- U.S. citizenship is required.
- At least 3 years of experience in the semiconductor or a related field, or military service experience.
- Ability to travel 80–90% domestically and internationally, including for extended periods.
Responsibilities
- Independently install new tools at customer sites, following procedures and achieving consistent, production-ready results within specified cycle times.
- Troubleshoot and repair complex system-level problems during installations using standard procedures, troubleshooting techniques, and installation BKMs.
- Escalate issues when appropriate and communicate prior actions and data clearly to obtain support.
- Prepare field service reports and daily installation progress and non-conformance handoffs.
- Contribute to post-activity Quality Feedback Reports.
- Obtain necessary international travel documents and maintain readiness for extended travel.
- Travel 80–90% domestically and internationally by commercial transportation to customer sites.
- Assist junior engineers with guidance and technical support, develop basic POAs, and provide phone and onsite support.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
