Product Installation Engineer - SPTS - 90% Travel. Ft Collins Colorado based
About The Position
KLA is hiring a Product Installation Engineer for SPTS, based in Fort Collins, Colorado. The position requires U.S. citizenship and involves installing new tools at customer sites, typically independently and with only occasional manager guidance. The engineer follows established procedures and policies to deliver consistent results within specified cycle times and achieve production readiness. The role includes troubleshooting and repairing complex, multi-cause, system-level problems during installations using standard procedures, troubleshooting techniques, and installation best-known methods. The engineer must recognize when to escalate issues and clearly communicate prior actions and relevant data. They also own installation administrative tasks, including preparing field service reports, providing daily installation progress and non-conformance handoffs, and contributing to post-activity Quality Feedback Reports. The position involves approximately 80–90% domestic and international travel to customer sites by commercial transportation, including extended periods away. The engineer is responsible for maintaining required international travel documents and managing personal arrangements and finances to avoid disruption to scheduled work. They may assist junior engineers by providing guidance and technical support at customer sites, developing basic plans of action, and providing phone and on-site support.
Requirements
- U.S. citizenship is required.
- At least 3 years of experience in the semiconductor or a related field, or military service experience.
- Ability to travel 80–90% domestically and internationally, including for extended periods.
- Ability to independently carry out installations with only occasional manager guidance.
Responsibilities
- Independently install new tools at customer sites, following procedures and delivering consistent results within specified cycle times.
- Troubleshoot and repair complex system-level installation problems using standard procedures, troubleshooting techniques, and installation best-known methods.
- Escalate problems when appropriate and communicate prior actions and relevant data clearly.
- Prepare field service reports and daily handoffs covering installation progress and non-conformances.
- Contribute to post-activity Quality Feedback Reports.
- Obtain necessary international travel documents and manage personal arrangements and finances to support scheduled travel and activities.
- Assist junior engineers by providing guidance and technical assistance at customer sites, developing basic plans of action, and offering phone and on-site support.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Participation in performance incentive programs may be available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
