Product Installation Engineer - SPTS - 90% Travel. TX based
About The Position
The Product Installation Engineer installs new tools independently at customer sites, following procedures and achieving consistent, production-ready results within specified cycle times. The engineer troubleshoots and repairs complex system-level problems during installations, applies standard procedures and installation best-known methods, and escalates issues with clear documentation of previous actions and data. The role includes ownership of installation administration, including field service reports, daily progress pass-downs, non-conformance reporting, and contributions to post-activity Quality Feedback Reports. The position requires 80–90% domestic and international travel by commercial transportation to customer sites, and the employee must obtain necessary international travel documents and be prepared to travel for extended periods. The engineer also assists junior engineers by providing guidance and technical assistance at customer sites, developing basic plans of action, and offering phone and onsite support. US citizenship is required. The role is based in Richardson, Texas.
Requirements
- US citizenship is required.
- Three years of experience in semiconductor or a related field, or military service experience.
- Ability to travel 80–90% domestically and internationally, including extended periods.
- Ability to follow procedures and exercise judgment within generally defined practices and policies.
Responsibilities
- Independently install new tools at customer sites, following procedures and achieving consistent production-ready results within specified cycle times.
- Troubleshoot and repair complex system-level problems during installations using standard procedures, troubleshooting techniques, and installation best-known methods.
- Escalate issues when appropriate and clearly communicate prior actions and relevant data.
- Complete installation administrative tasks, including field service reports and daily pass-downs on installation progress and non-conformances.
- Contribute to post-activity Quality Feedback Reports.
- Obtain necessary international travel documents and manage personal arrangements and finances to remain ready for extended travel and scheduled activities.
- Travel 80–90% domestically and internationally by commercial transportation to customer sites.
- Assist junior engineers by providing guidance and technical assistance at customer sites, developing basic plans of action, and offering phone and onsite support.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
