Product Installation Engineer - SPTS - 90% Travel. Oregon Based
About The Position
The Product Installation Engineer installs new tools independently at customer sites, typically requiring only occasional guidance from managers. The engineer follows procedures to deliver consistent results within specified cycle times, exercises judgment within defined practices and policies, and works to achieve production readiness. This role troubleshoots and repairs complex system-level issues during installations using standard procedures, troubleshooting techniques, and installation best-known methods. The engineer recognizes when escalation is needed and communicates prior actions and relevant data clearly. The position also owns installation administration, including field service reports and daily progress and non-conformance pass-downs, and contributes to post-activity Quality Feedback Reports. The role requires readiness to travel for extended periods, including managing personal travel documentation and finances so scheduled activities are not disrupted. Travel is approximately 80–90% domestically and internationally, using commercial transportation to customer sites. The engineer may assist junior engineers, provide guidance and technical assistance at customer sites, develop basic plans of action, and provide phone and on-site support to junior engineers. US citizenship is required.
Requirements
- US citizenship required.
- At least 3 years of experience in the semiconductor or a related field, or military service experience.
- Ability to travel approximately 80–90% domestically and internationally, including extended periods.
Responsibilities
- Install new tools independently at customer sites, seeking manager guidance only occasionally.
- Follow procedures and deliver consistent results within specified cycle times while exercising judgment within defined practices and policies.
- Achieve production readiness.
- Troubleshoot and repair complex system-level problems during installations using standard procedures, troubleshooting techniques, and installation best-known methods.
- Escalate issues when appropriate and clearly communicate actions taken and relevant data.
- Prepare field service reports and daily pass-downs covering installation progress and non-conformances.
- Contribute to post-activity Quality Feedback Reports.
- Obtain necessary international travel documents and manage personal affairs to remain ready for extended travel.
- Manage personal finances to prevent disruption to scheduled activities.
- Travel approximately 80–90% domestically and internationally by commercial transportation to customer sites.
- Assist junior engineers and provide guidance and technical assistance at customer sites.
- Develop basic plans of action.
- Provide phone and on-site support to junior engineers.
Benefits
- Medical, dental, vision, life, and other voluntary benefits
- 401(k) with company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits, including an employee assistance program (EAP)
- Paid time off and paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
