Customer Engagement Applications Engineer - SWIFT
About The Position
The Customer Engagement Applications Engineer supports all SWIFT products and provides technical applications support for their development and implementation in customer fabrication facilities. The role works directly with customers and KLA local and product-division teams, coordinating and executing project-based activities. The engineer analyzes complex problems, works with engineering teams to improve products and implement plans, and collaborates with software and systems engineering to resolve hardware and software problems. The role also assists sales staff in assessing how KLA products can meet customer needs and in preparing detailed product specifications. The position requires travel 70% of the time. The LS-SWIFT Division provides patterned wafer inspection systems for high-volume semiconductor manufacturing. SWIFT systems perform high-throughput macro inspection of wafer frontside, backside, and edge surfaces for semiconductor manufacturing applications.
Requirements
- Master's degree with 0 years of related work experience, or a bachelor's degree with 2 years of related work experience.
- Strong technical and analytical skills.
- Outstanding communication, interpersonal, and leadership skills.
- Creative, self-motivated, and collaborative.
- Willingness to travel 70% of the time.
Responsibilities
- Support all SWIFT products.
- Work directly with customers and KLA local and product-division teams to coordinate and execute project-based activities.
- Provide technical applications support for the development and implementation of KLA products in customer fabrication facilities.
- Analyze complex problems requiring in-depth evaluation of situations or data.
- Work closely with engineering teams to improve products and implement plans.
- Collaborate with software and systems engineering teams to resolve hardware and software problems.
- Assist sales staff in assessing potential applications of company products to meet customer needs and preparing detailed product specifications.
Benefits
- Medical, dental, vision, life, and other voluntary benefits.
- 401(k) with company matching.
- Employee stock purchase program (ESPP).
- Student debt assistance.
- Tuition reimbursement program.
- Development and career growth opportunities and programs.
- Financial planning benefits.
- Wellness benefits, including an employee assistance program (EAP).
- Paid time off and paid company holidays.
- Family care and bonding leave.
- Performance incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
