Customer Engagement Applications Engineer

KLA • Taylor, TX

1d

About The Position

The Customer Engagement Applications Engineer provides technical applications support for the development and implementation of KLA products in customer fabrication facilities. The role works closely with engineering, sales, and marketing organizations within KLA, as well as customer engineers. It supports product performance and customer needs, contributes to troubleshooting and application development, and provides customer support and training.

The position is part of KLA’s field-based Customer Engagement division, which partners with customers to support yield improvement from R&D through high-volume production. The team helps align KLA solutions with customer needs, identify opportunities, and gather customer insights to guide future innovation.

Requirements

• Master of Science or higher degree in Engineering, Physics, Material Science, or Electronics.
• Good communication skills in English and Korean.

Nice To Haves

• Understanding of fab processes is highly preferred.

Responsibilities

• Provide technical applications support for the development and implementation of KLA products in customer fabrication facilities.
• Work with KLA engineering, sales, and marketing teams, as well as customer engineers.
• Provide escalation support to onsite field service engineers by leading and coordinating remote or local troubleshooting.
• Perform experiments to characterize tool and subcomponent performance and develop recipes to model applications.
• Provide application support and training to customers.

Benefits

• Medical, dental, vision, life, and other voluntary benefits.
• 401(k) with company matching.
• Employee stock purchase program (ESPP).
• Student debt assistance.
• Tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits.
• Wellness benefits, including an employee assistance program (EAP).
• Paid time off and paid company holidays.
• Family care and bonding leave.
• Performance incentive programs may be available.

What This Job Offers

• Job Type: Full-time