Customer Engagement - Applications Engineer
About The Position
The Customer Engagement Applications Engineer provides technical applications support for KLA metrology products at customer sites, with the goal of increasing product penetration and adoption. The role develops new applications, use cases, and best-known methods that increase the value of KLA products for customers. Technical requirements and use cases vary by customer, making the work challenging and varied. The position involves collaborating with cross-functional teams on product roadmaps, customer demonstrations, and release-to-production activities. Travel within the United States exceeding 30% is required.
Requirements
- PhD, or a master's degree with at least 2 years of work experience, or a bachelor's degree with at least 3 years of work experience.
- Strong analytical and complex problem-solving skills.
- Self-motivated and driven to make a positive impact.
- Strong team-player abilities.
- Excellent written and verbal communication skills, including the ability to deliver clear technical presentations.
- Willingness to travel more than 30% within the United States.
Nice To Haves
- Experience in the semiconductor fabrication industry and semiconductor processing.
- Knowledge of optics, spectroscopic ellipsometry, CD-SAXS metrology, statistical analysis tools, and machine learning concepts.
- Programming and scripting skills in MATLAB or Python.
Responsibilities
- Provide technical applications support for KLA metrology products at customer sites to achieve product penetration and adoption.
- Develop new applications, use cases, and best-known methods to increase the value of KLA products for customers.
- Work with cross-functional teams to shape product roadmaps.
- Support customer demonstrations and release-to-production activities.
- Deliver technical presentations and communicate clearly with customers and colleagues.
Benefits
- Medical, dental, vision, life, and other voluntary benefits.
- 401(k) with company matching.
- Employee stock purchase program (ESPP).
- Student debt assistance.
- Tuition reimbursement program.
- Development and career growth opportunities and programs.
- Financial planning benefits.
- Wellness benefits, including an employee assistance program (EAP).
- Paid time off and paid company holidays.
- Family care and bonding leave.
- Performance incentive program participation may be available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
