Product Implementation Manager II

Cambia Health Solutions•Fargo, ND
•Hybrid

About The Position

The Product Implementation Manager II is part of Cambia’s Commercial Product Implementation team and leads the delivery of new products and enhancements to market. The role applies project management methodology to align projects with business strategy and customer requirements, and to deliver them on schedule and within budget. The manager owns project quality and timeliness by developing estimates, plans, and milestones and by tracking progress while proactively managing risks, issues, scope, and resources across multiple concurrent projects. This hybrid role requires working in the office three days per week at one of the listed locations. Candidates must live within commuting distance or be willing to relocate. Preference is given to current employees and to candidates within commuting distance of, or willing to relocate to, the listed preferred offices. The position is accountable for successful project completion, including quality, timeliness, and resolution of project issues. It oversees multiple projects, contributes to company project management methods, and plans, directs, coordinates, and reports on project activities in accordance with Enterprise Program Management Office policies and standards. The manager maintains project plans, presents plans and status reports, assembles and guides project teams, manages resources and budgets, tracks metrics, communicates with stakeholders, mitigates risks, and resolves problems. The role also partners with business sponsors, clients, and stakeholders to implement solutions and mentors other project managers. The expected offer salary range is $93,500–$126,500 under the national pay structure, which applies to Boise and Lewiston, Idaho; Salt Lake City, Utah; Oregon; and Washington. For the regional pay structure, applicable to North Dakota and Arkansas, as well as Idaho and Utah locations outside the specified metro areas, the expected offer range is $84,200–$113,900. The respective full salary ranges are $88,000–$143,000 and $79,000–$129,000, with a 10% bonus target for both structures. Pay depends on work location and factors including skills, experience, education, training, licensure or certifications, and performance history.

Requirements

  • Five years of experience managing large and complex projects.
  • At least one year of experience installing new insurance products and enhancements.
  • Strong leadership skills and the ability to lead and motivate multidisciplinary, high-performance teams.
  • Proven ability to move complex projects through an organization, optimize development time and processes, and meet budget, timeline, and requirements targets while managing variances.
  • Ability to identify problems, mediate issues, implement solutions, and address milestone, deliverable, and resource allocation challenges.
  • Skill in identifying and assessing risks and developing contingency plans.
  • Strong oral and written communication and interpersonal skills, with a customer service orientation and experience presenting to all levels of management.
  • Experience partnering with business sponsors, clients, and stakeholders to identify and implement solutions.
  • Functional competencies in Product Development Lifecycle, Budgeting, Change Management, Client Management, Methodology Approach and Business Life Cycle, Mission/Vision/Strategy, Project Planning and Organization, and Risk Management.
  • Candidates must reside within commuting distance of a listed office or be willing to relocate.
  • For the flexible work-from-home option, employees need wired, non-satellite and non-cellular internet with at least 5 Mbps upload and 10 Mbps download speeds.
  • New hires need access to a personal mobile device to set up required Multi-Factor Authentication.
  • A background check is required.

Nice To Haves

  • Certificate in Project Management is strongly preferred.
  • Project Management Professional (PMP) certification is a strong plus.
  • Experience with AI tools and technologies to enhance productivity and decision-making is highly desired.

Responsibilities

  • Lead delivery of new products and enhancements to market, applying project management methods to meet business strategy, schedule, budget, and customer requirements.
  • Develop project estimates, plans, and milestones; track progress and proactively manage risks, issues, scope, and resources across multiple concurrent projects.
  • Deliver assigned projects successfully, ensuring the quality and timeliness of defined work and resolution of issues involving goals, resource allocation, release planning, and technology architecture.
  • Oversee multiple projects and ensure timely deliverables within budgetary constraints.
  • Contribute to company-adopted project management methods and ensure adherence to them.
  • Plan, direct, coordinate, and report on project management activities in accordance with Enterprise Program Management Office policies and standards.
  • Manage project plans and prepare and present plans and status reports to organizational leadership, project teams, and client or customer groups.
  • Drive project outcomes through planning, task definition, scope management, resource allocation and negotiation, risk mitigation, cost management, and stakeholder communication.
  • Assemble project teams, assign responsibilities, identify resources, and guide and direct team members.
  • Define, collect, and analyze metrics; recommend actions to maintain cost effectiveness and ensure timely resolution of problems within the assignment scope.
  • Partner with business sponsors, clients, and stakeholders to identify and implement solutions.
  • Mentor and develop project management skills in other project managers.
  • Drive deliverable dates and hold business areas and individuals accountable for agreed-upon commitments.
  • Identify problems, mediate issues, and develop and implement solutions, including mitigating delays and critical resource allocation issues.
  • Identify and assess risk factors and create contingency plans.

Benefits

  • Competitive salary and bonus opportunities.
  • Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Paid time off that varies by role and tenure, plus 10 company-paid holidays.
  • Up to 12 weeks of paid parental time off, subject to eligibility requirements.
  • 401(k) retirement plan with a company match and potential discretionary contribution based on company performance, with no vesting period.
  • Award-winning wellness programs that reward participation.
  • Employee Assistance Fund.
  • Commute and parking benefits.
  • Flexible work-from-home options for most roles.
  • Employee resource groups.
  • Cambia-supported community outreach opportunities.
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