Product Analyst - GA - On Site

PrismHR•Duluth, GA

3d•Onsite

About The Position

PrismHR is seeking a Product Analyst to support the growth and modernization of its ExecuPay platform as part of the Shared Technology and Product Management team. The role complements Product Managers and Designers by ensuring Engineering has the detail it needs to execute successfully. It combines responsibilities commonly associated with Business Analyst and Product Owner roles, and focuses on clarifying what needs to be built and why so delivery teams can determine how to build it. The Product Analyst supports Product Managers with product coverage and tactical work, partnering across Product, UX, Engineering, QA, Technical Documentation, Support, and Professional Services. The role develops requirements and maintains a prioritized backlog, contributes to discovery and market research, leads User Acceptance Testing, and supports cross-team coordination. PrismHR uses AI tools to draft requirements, analyze feedback and research, and build prototypes; the analyst is expected to review AI output for accuracy and exercise sound product judgment, particularly when handling sensitive employee and payroll data.

Requirements

2–4 years of Business Analyst, Product Management, or equivalent experience.
In-depth knowledge of complex Payroll and HR concepts and challenges faced by service bureaus and SMBs.
Previous experience working closely with Product Managers and UX Designers.
Excellent written, verbal, interpersonal, organizational, and communication skills, with the ability to connect across domains, skills, and disciplines.
Strong business acumen and technical aptitude, with the ability to understand customer problems quickly and identify practical solutions.
Experience with HR platforms and core functionality, including Payroll, Human Resources, Benefits Administration, Time and Attendance, Compliance & Tax Management, and Reporting.
Ability to read API documentation and JSON payloads.
Hands-on experience using Claude or similar AI tools to draft requirements, synthesize research, or build prototypes, and judgment to identify and correct inaccurate output.
Understanding of how to handle sensitive employee and payroll data, including PII, Social Security Numbers, and compensation data, and use approved enterprise AI tools.
Ability to become a product expert while remaining flexible and responsive to evolving business and team needs.
Experience working in Agile environments and strong understanding of Agile practices, processes, and methodologies.
Ability to organize and facilitate Agile Scrum ceremonies, including daily standups, backlog grooming sessions, sprint reviews, and demos.
Grit, initiative, and an execution-oriented mindset.
Passion for product management, product craftsmanship, and continuous learning.
Curiosity and commitment to ongoing improvement and professional growth.

Nice To Haves

Experience writing basic SQL queries.

Responsibilities

Support the Product Manager with product coverage and tactical activities for the ExecuPay team.
Partner with Product Managers to develop user stories and acceptance criteria to a Ready for Development state, using AI tools to draft and reviewing output for accuracy.
Help draft Product Requirements Documents (PRDs) and specifications with the Product Manager using AI tools.
Build rapid prototypes with AI tools to test concepts with customers and stakeholders before engineering resources are committed.
Work with Product Managers and UX teams during discovery to capture requirements and translate business and customer needs into a prioritized backlog of epics, user stories, and acceptance criteria.
Use AI to synthesize client feedback, enhancement requests, support signals, and product usage data into themes that inform prioritization.
Support competitive and market analysis across the HCM landscape using AI-assisted research.
Maintain backlog health and consistent Jira metadata with Product Managers so AI tools and reporting use accurate data.
Assist Product Managers with research and validation of reported issues.
Provide Payroll and HR subject matter expertise to Product Managers and the development team.
Lead User Acceptance Testing and coordinate with Development and QA to ensure acceptance criteria are met.
Coordinate with parallel Shared Technology delivery teams to support cross-team collaboration, awareness, and communication about product overlap.
Work with Product Managers and the Technical Documentation team to ensure product changes are clearly defined and communicated.
Liaise between product teams and Support/Professional Services to help triage issues and identify product enhancement opportunities.
Support other Shared Technology delivery teams with special projects and business initiatives as needed.
Organize and facilitate Agile Scrum ceremonies, including daily standups, backlog grooming sessions, sprint reviews, and demos.