FT Produce Sales Manager (H)

Ahold Delhaize•Rocky Mount, NC

About The Position

The Produce Sales Manager supports store operations to meet financial and sales goals, builds associate and customer relationships, and promotes Food Lion’s culture and strategy. The role manages the Produce Department and its associates, maintains effective communication with store management and associates, and contributes to a positive customer shopping experience. The manager oversees department staffing, performance, labor, ordering, merchandising, food safety, sanitation, workplace safety, and operating results in accordance with company policies and applicable regulations.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Ability to lead and direct others.
Must meet minimum age requirements for specific job functions.
Must meet the position’s physical requirements, with or without reasonable accommodations.
Must be accredited by the National Registry of Food Safety Professionals or a similar accrediting organization as a Certified Food Safety Manager, or attend company-provided training and be able to obtain accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring it.
Ability to use computers, communication systems, and handheld computers for orders, markdowns, scan-outs, and inventory.
Ability to stand 100% of the time and frequently walk short distances.
Ability to push or pull up to 2,000 pounds using a pallet jack or float.
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds occasionally.
Ability to handle substances associated with cleaning and packaging materials and household cleaners.
Ability to reach and grasp frequently at waist level and occasionally above shoulder or below waist level.
Ability to meet established volume activity standards.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
Sufficient visual ability to check invoices, dates, and other written documents.

Nice To Haves

Good understanding of store operations preferred.

Responsibilities

Manage the Produce Department, including hiring, training, and developing department associates.
Supervise associates’ duties and performance, provide ongoing performance management and training, and conduct timely formal appraisals for direct reports.
Manage daily labor and coach associates to achieve productivity expectations.
Provide leadership and motivation that promote Food Lion’s Guiding Principles, Core Values, Vision, and Strategy.
Support achievement of budgeted financial and operating results.
Promote enthusiastic customer awareness and fast, easy, flexible, and friendly service.
Role-model outstanding customer service and use product knowledge to offer solutions that meet or exceed customer expectations.
Control store expenses through proper ordering and care of supplies and equipment.
Use company tools and systems, including financial reports, ACIS, scheduling, productivity, CAO ordering, and business information systems.
Maintain department appearance, quality, variety, workplace safety, food safety, and sanitation.
Write Produce Department schedules to provide strong customer service.
Manage department scheduling, sales, projections, wage percentage, interviewing, hiring, training, and other required management activities.
Ensure ordering, receiving, preparation, conditioning, and display of merchandise follow policies and guidelines.
Observe and correct unsafe conditions and record and report associate or customer accidents according to company procedures.
Monitor shrink and inventory accountability, and coach associates to recognize and prevent losses.
Ensure applicable advertising, sales-promotion materials, and signage are properly used.
Ensure compliance with local, state, and federal regulations and adhere to company guidelines, policies, and standard practices.
Maintain security standards and complete required computer-based training, training packets, and training-aid courses.
Recognize accomplishments and provide constructive counseling as needed to support customer satisfaction, service, and store sales.
Perform other duties as assigned.