FT Produce Sales Manager (H)

Ahold Delhaize•Rock Hill, SC

11d

About The Position

The Produce Sales Manager supports store operations and helps meet financial and sales goals. The role manages the Produce Department, develops associate and customer relations, and promotes a culture aligned with Food Lion’s strategy, guiding principles, and core values. It also requires maintaining effective communication with store management, associates, and the wider organization. The manager oversees department staffing, associate performance, labor, scheduling, ordering, inventory, merchandise preparation and display, customer service, expenses, safety, food safety, sanitation, and compliance. The role uses company reporting and business systems to manage department results and supports associates through coaching, training, performance reviews, recognition, and constructive counseling. The position requires standing throughout the work period, frequent walking and repetitive hand and arm motions, and the ability to lift, push, or pull loads as described. The manager must maintain required food safety accreditation or complete company-provided training and obtain accreditation within the first 90 days of employment.

Requirements

High school graduation or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Good understanding of store operations preferred.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Ability to lead and direct others.
Must meet minimum age requirements for specific job functions.
Must be able to meet the position’s physical requirements, with or without reasonable accommodations.
Must be accredited by the National Registry of Food Safety Professionals or a similar accrediting organization as a Certified Food Safety Manager, or attend company-provided training and obtain accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring it.
Ability to use computers and other communication systems required for job functions.
Ability to use handheld computers for orders, markdowns, scan-outs, and inventory.
Ability to stand 100% of the time and frequently walk short distances.
Ability to push or pull up to 2,000 pounds using a pallet jack or float.
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds occasionally.
Ability to handle substances associated with cleaning and packaging materials, and household cleaners.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
Sufficient visual ability to check invoices, dates, and other written documents.

Nice To Haves

High school graduation or equivalent.
Good understanding of store operations.

Responsibilities

Manage the Produce Department, including hiring, training, and developing associates.
Supervise department associates and provide ongoing performance management, training, and timely formal performance appraisals for direct reports.
Manage daily labor and coach associates to achieve productivity expectations.
Provide leadership and motivation that promote a culture reflective of Food Lion’s guiding principles, core values, vision, and strategy.
Support achievement of budgeted financial and operating results.
Promote friendly, enthusiastic customer service and a positive shopping experience; use product knowledge to meet or exceed customer expectations.
Control store expenses through proper ordering and care of supplies and equipment.
Use company tools and systems, including financial reports, ACIS, scheduling, productivity, CAO ordering, and business information systems.
Maintain department appearance, quality, variety, workplace safety, food safety, and sanitation.
Write Produce Department schedules to provide customer service at all times.
Manage scheduling, sales projections, wage percentage, interviewing, hiring, training, and other department-management activities.
Ensure merchandise ordering, receiving, preparation, conditioning, and display follow company policies and guidelines.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Record and report associate and customer accidents according to Food Lion procedures.
Monitor shrink and inventory accountability, and coach associates to recognize and prevent losses.
Ensure applicable advertising, sales promotion materials, and signage are properly used.
Ensure compliance with local, state, and federal regulations and adhere to company guidelines, policies, and standard practices.
Complete required computer-based training, training packets, and training aid courses.
Recognize accomplishments and provide constructive counseling related to customer satisfaction, service, and store sales.
Perform other duties as assigned.