FT Replenishment Manager (H)

Ahold Delhaize•Madison Heights, VA

About The Position

The Replenishment Manager is responsible for shelf inventory management within the Center Store and maintaining in-stock conditions for customers. The role works with store and department leadership to plan for key events, holidays, and merchandising events. It supports sales growth, customer satisfaction, effective replenishment, and budgeted store operating results while following company procedures and applicable regulations.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Ability and willingness to learn multiple task and technical requirements of the job.
Ability to use technical information to solve problems.
Must meet minimum age requirements for specific job functions.
Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Ability to prioritize and work independently with minimal supervision.
Ability to use computers and other communication systems required for job functions.
Ability to use handheld computers for ordering, scan outs, and inventory management.
Ability to stand 100% of the time and frequently walk short distances.
Ability to push or pull up to 2,000 pounds using a pallet jack or float (stock cart).
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds on occasion.
Ability to handle substances associated with cleaning and packaging materials and household cleaners.
Frequent reaching and grasping at waist level, and occasional reaching above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
Sufficient visual ability to check invoices, dates, and other written documents.

Nice To Haves

Good understanding of store operations.
Good understanding of ordering, CAO, and inventory systems.

Responsibilities

Order and maintain Center Store product levels through proper use of CAO.
Train, coach, and influence associates to grow sales, reduce shrink, and increase customer satisfaction.
Partner with schedule writers to ensure replenishment and CAO activities are properly scheduled.
Prioritize daily workload to ensure product variety and selection are available.
Set and achieve ongoing in-stock service-level goals within Grocery, HBC, and DSD between contracted service times.
Plan proactively for future business needs through in-stock conditions and replenishment activities.
Maintain shelf allocations and replenish products in accordance with policies, procedures, and guidelines.
Support store leadership and motivation to promote a culture that reflects the company's brand and strategy.
Support budgeted financial operating results, focusing on minimizing shrink, achieving labor results, managing operating inventory, controlling supply expense, and overall productivity.
Maintain enthusiastic customer awareness and create positive shopping experiences.
Model outstanding customer service and use product knowledge to offer solutions that meet or exceed customer expectations.
Control store expenses through proper ordering of supplies.
Use company tools such as CAO and the average cost inventory system (ACIS).
Ensure ordering and receiving follow policies and guidelines.
Observe and correct unsafe conditions and report them to the Manager on Duty (MOD).
Report associate and customer accidents to the MOD in accordance with company procedures.
Assist with physical Center Store inventory of product on hand.
Ensure compliance with local, state, and federal regulations.
Adhere to company guidelines, policies, procedures, and standard practices.
Complete required training through computer-based training, training packets, and training aid courses.
Perform other duties as assigned.