FT Produce Sales Manager (H)

Ahold Delhaize•Myrtle Beach, SC

About The Position

The Produce Manager supports the management and duties of store operations to meet financial and sales goals. The role builds associate and customer relations, promotes a strong culture in support of Food Lion’s strategy, and maintains communication with the store management team, associates, and the wider organization. The manager oversees the Produce Department and helps ensure a positive customer experience, consistent department standards, and achievement of operating results.

Requirements

High school graduate or equivalent preferred.
Excellent interpersonal, organizational, communication, and customer service skills.
Good understanding of store operations preferred.
Ability and willingness to learn multiple tasks and technical requirements of the job.
Ability to use technical information to solve problems.
Ability to lead and direct others.
Must meet minimum age requirements for specific job functions.
Must meet the position’s physical requirements, with or without reasonable accommodations.
Must be accredited by the National Registry of Food Safety Professionals or a similar accrediting organization as a Certified Food Safety Manager, or attend company-provided training and be able to achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring it.
Ability to use computers and other communication systems required for job functions.
Ability to use handheld computers for orders, markdowns, scan-outs, and inventory.
Stand 100% of the time and frequently walk short distances.
Ability to push or pull up to 2,000 pounds using a pallet jack or float.
Perform repetitive hand and arm motions.
Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds occasionally.
Handle substances associated with cleaning and packaging materials and household cleaners.
Frequently reach and grasp at waist level and occasionally above shoulder or below waist level.
Meet established volume activity standards for the position.
Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.
Have sufficient visual ability to check invoices, dates, and other written documents.

Responsibilities

Manage the Produce Department, including hiring, training, and developing department associates.
Supervise associates’ duties and responsibilities, provide ongoing performance management and training, and conduct timely formal performance appraisals for direct reports.
Manage daily labor and coach associates to achieve productivity expectations.
Provide leadership and motivation that promote a culture reflecting Food Lion’s guiding principles, core values, vision, and strategy.
Support achievement of budgeted financial and operating results.
Promote enthusiastic customer awareness and fast, easy, flexible, and friendly service; model outstanding customer service and use product knowledge to meet or exceed customer expectations.
Control store expenses through proper ordering and care of supplies and equipment.
Use company tools, including financial reports, the average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems.
Maintain department appearance, quality, variety, workplace safety, food safety, and sanitation.
Write Produce Department schedules to provide customer service at all times.
Manage department scheduling, sales, projections, wage percentages, interviewing, hiring, training, and other management requirements.
Ensure merchandise ordering, receiving, preparation, conditioning, and display follow company policies and guidelines.
Identify and correct unsafe conditions; record and report associate and customer accidents in accordance with Food Lion procedures.
Monitor shrink, ensure inventory is accounted for, and coach associates to recognize and prevent losses.
Ensure applicable advertising and sales promotion materials and signage are properly used.
Ensure compliance with local, state, and federal regulations and adhere to company guidelines, policies, standard practices, and security standards.
Complete required computer-based training, training packets, and training aid courses.
Recognize accomplishments and provide constructive counseling as needed to support customer satisfaction, service, and store sales.
Perform other duties as assigned.