About The Position

The Produce Clerk assists customers with their shopping by providing fresh, high-quality produce efficiently and in a friendly, courteous manner. The role prepares, packages, displays, inspects, rotates, and stocks produce; maintains department equipment and a clean, safe work area; and supports customer service and store procedures. This is a non-exempt, part-time position scheduled Monday, Wednesday, Thursday, Saturday, and Sunday from 8:00 a.m. to 2:00 p.m., with Tuesday and Friday off. The position formally reports to the Produce Manager.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Reach overhead with both arms up to 72 inches, twist at the waist, and lift objects with both hands weighing up to 20 pounds.
  • Push and pull grocery items to their proper locations with peak force up to 25 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, sometimes all the way to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Know and implement the Cosentino Customer Service Standards.
  • Prepare, package, and neatly display products in the produce department.
  • Inspect products for freshness, damage, and dates, and use proper rotation techniques.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards for individual and team results.
  • Remove damaged, unsaleable, or returnable products from shelves and follow damage-claim procedures.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Unload and sort incoming shipments and stock items in designated areas without damaging merchandise.
  • Label or price merchandise that requires marking and obtain price signs when necessary.
  • Know department products, procedures, and policies to answer customer questions accurately.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Promote new items and weekly specials through merchandising and creative displays.
  • Promote sales by suggesting additional products or services.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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