Deli Manager - Cosentino's Brookside Market #144 - 14 W. 62nd Terr., KCMO

Cosentino's Food Stores•Kansas City, MO

10d

About The Position

The Deli Manager oversees all aspects of deli operations, ensuring food quality, customer satisfaction, and profitability. The position calls for knowledge of food services, restaurant management, and sales, along with leadership, communication, and problem-solving abilities. The manager fosters a positive work environment through coaching, training, and employee development while maintaining high standards of cleanliness, sanitation, and food safety.

Requirements

High school diploma or equivalent.
3–5 years of experience in restaurant management or food services, with a focus on deli operations.
Thorough knowledge of food safety and sanitation practices.
Working knowledge of inventory management and ordering procedures.
Demonstrated leadership and management skills, including the ability to coach and train employees.
Excellent communication and interpersonal skills.
Ability to lift up to 50 pounds.
General computer literacy, including familiarity with point-of-sale (POS) systems.
Valid driver's license.

Nice To Haves

Associate's or Bachelor's degree in Hospitality Management or a related field.
Experience with profit and loss (P&L) management.
Experience with marketing and promotional activities.
ServSafe certification.

Responsibilities

Oversee daily deli operations, including food preparation, service, and customer interactions.
Manage, motivate, coach, and train deli staff to enhance performance.
Implement and maintain food safety and sanitation protocols and ensure regulatory compliance.
Manage inventory, including ordering, receiving, and stocking, to minimize waste and maximize profitability.
Develop and implement strategies to increase sales and improve customer service.
Monitor and analyze financial performance, including profit and loss management, to achieve budgetary goals.
Create and manage employee schedules to maintain staffing levels that meet customer demand.
Maintain a clean and organized work environment in accordance with cleanliness standards.
Address and resolve customer complaints promptly and professionally.
Collaborate with the management team on marketing initiatives to promote deli offerings.