Produce Assistant Department Manager

Hy-Vee, Inc.•Marion, IA

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the produce department operating smoothly and presentable. The role helps ensure product freshness, rotation, replenishment, and proper refrigeration; manages and sets sales areas; supports salad bar and juice bar operations; and assists with deliveries, inventory, ordering, and produce programs. The assistant manager trains and supports employees, assigns and reviews work, addresses customer and vendor concerns, and assumes management responsibilities when the Department Manager is absent. The position also involves customer service, stocking and moving merchandise, maintaining sanitation and cleanliness, and following company and department standards.

Requirements

High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and a passion for providing an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions when variables are varied and standardization is limited.
Math skills, including fractions, decimals, and percentages.
Ability to lead, train, and support a team in a fast-paced retail environment.
Clear communication with customers, team members, and vendors, and ability to provide basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge with customers.
Ability to handle confidential information, including pricing and sales, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.

Responsibilities

Greet customers, assist with their needs, and share knowledge about produce items and their uses.
Ensure product freshness, rotation, replenishment, and proper refrigeration temperatures.
Set and reset sales areas to promote products and maintain the department's appearance.
Coordinate and troubleshoot salad bar and juice bar operations.
Stay current on produce pricing, seasonal availability, weather impacts, and market trends.
Unload and check in deliveries, verify accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager's discretion.
Assist with the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the sales floor.
Train new employees and support the development of the department team.
Instruct, assign, and review others' work; coordinate activities and allocate personnel as needed.
Resolve customer and vendor issues promptly and professionally.
Assume management responsibilities when the Department Manager is absent.
Follow sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer customer calls promptly and provide friendly, helpful service.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.