Produce Assistant Department Manager

Hy-Vee•Oakdale, MN

14h

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the department running smoothly and present an appealing, high-quality experience for customers. The role focuses on product freshness and quality, sales-floor operations, employee training and development, and providing leadership when the Department Manager is absent. The assistant manager may instruct, assign, and review work; coordinate activities; and allocate personnel as needed. This position reports to the Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and the Produce Department Manager. It has Produce Clerks as direct reports. The position is based in the produce department. Work involves frequent exposure to cool temperatures and dampness, with possible hazards from moving equipment, electrical equipment, cleaning chemicals, and solvents. Safety training is provided. The anticipated hourly starting wage is $18.00 to $22.50, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be 18 or older.
High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages, in day-to-day tasks.
Ability to lead, train, and support a team in a fast-paced retail environment.
Clear communication skills with customers, team members, and vendors, and ability to provide basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge confidently with customers.
Ability to handle confidential information, including pricing and sales, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, ability to operate a cardboard baler or compactor.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.

Responsibilities

Deliver outstanding customer service by greeting customers, assisting with their needs, and sharing knowledge of produce items and their uses.
Maintain department standards for product freshness, rotation, replenishment, and proper refrigeration temperatures.
Set and reset sales areas to promote products and maintain the department's appearance.
Coordinate and troubleshoot operations in the salad bar and juice bar area.
Keep current on produce pricing philosophy, seasonal availability, weather impacts, and market trends.
Unload product, check in deliveries, verify accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager's discretion.
Assist with all aspects of the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the sales floor.
Train new employees and support the ongoing development of the department team.
Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed.
Promptly and professionally handle and resolve customer and vendor issues.
Assume management responsibilities in the absence of the Department Manager.
Follow proper sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer the phone promptly and provide helpful service to customers who call.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.