Produce Assistant Department Manager

Hy-Vee•Galesburg, IL

8d•Onsite

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to help run the department smoothly and maintain a positive customer experience. The role involves maintaining product freshness and department standards, managing the sales floor, training employees, and assuming management responsibilities when the Department Manager is absent. The position requires produce knowledge, commitment to quality, and a focus on customer service. The role is based in the produce department of a fast-paced retail environment. It includes frequent exposure to cool temperatures and dampness, along with possible hazards from moving equipment, electrical equipment, and cleaning chemicals and solvents. Safety training is provided. The anticipated hourly starting wage is $16.50 to $20.60, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Ability to work in cooler or freezer environments for extended periods.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages, in day-to-day tasks.
Ability to lead, train, and support a team in a fast-paced retail environment.
Ability to communicate clearly with customers, team members, and vendors and provide basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge confidently with customers.
Ability to handle confidential information, including pricing and sales, with discretion.
Ability to operate pallet jacks, forklifts, or similar material-handling equipment where applicable; required operator certification must be completed before independent use.
Ability to safely use sharp knives and blades to cut, trim, or grind product where applicable.
Ability to operate a cardboard baler or compactor where applicable and in accordance with applicable age and legal requirements.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.

Responsibilities

Greet customers, assist with their needs, and share knowledge of produce items and their uses.
Maintain department standards for product freshness, rotation, replenishment, and proper refrigeration temperatures.
Set and reset sales areas to promote products and maintain the department's appearance.
Coordinate and troubleshoot operations in the salad bar and juice bar area.
Stay current on produce-related topics, including pricing philosophy, seasonal availability, weather impacts, and market trends.
Unload and check in product deliveries, verify accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager's discretion.
Assist with all aspects of the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the sales floor.
Train new employees and support ongoing development of the department team.
Instruct, assign, and review others' work; coordinate activities and allocate personnel as needed.
Handle and resolve customer and vendor issues promptly and professionally.
Assume management responsibilities in the absence of the Department Manager.
Follow proper sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer the phone promptly and provide friendly, helpful service to callers.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.