Produce Assistant Department Manager

Hy-Vee•Marion, IA

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the produce department operating smoothly and presenting a strong impression to customers. The role supports product freshness, rotation, replenishment, refrigeration standards, sales-floor presentation, inventory and ordering, deliveries, and department programs. It also trains and supports employees, coordinates work, resolves customer and vendor issues, and assumes management responsibilities when the Produce Department Manager is absent. The position emphasizes produce knowledge, quality, customer service, teamwork, and adherence to sanitation, safety, dress-code, hygiene, and company guidelines. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Over one year of similar or related experience preferred.
Commitment to Hy-Vee's mission and passion for delivering an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages, in day-to-day tasks.
Ability to lead, train, and support a team in a fast-paced retail environment.
Clear communication with customers, team members, and vendors, including providing basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge confidently with customers.
Ability to handle confidential information, including pricing and sales, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.

Responsibilities

Deliver outstanding customer service, greet customers, assist with their needs, and share knowledge of produce items and their uses.
Maintain department standards for product freshness, rotation, replenishment, and proper refrigeration temperatures.
Set and reset sales areas to promote products and maintain the appearance of the department.
Coordinate and troubleshoot salad bar and juice bar operations.
Stay current on produce pricing philosophy, seasonal availability, weather impacts, and market trends.
Unload product, check in deliveries, verify accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager's discretion.
Assist with all aspects of the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the floor.
Train new employees and support the ongoing development of the department team.
Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed.
Handle and resolve customer and vendor issues promptly and professionally.
Assume management responsibilities in the absence of the Department Manager.
Follow proper sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer the phone promptly and provide friendly, helpful service to customers who call.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as needed.