Produce Assistant Department Manager

Hy-Vee, Inc.•Marion, IA

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the produce department running smoothly and make a strong impression on customers. The role supports product freshness, sales-floor presentation, department operations, employee training, and customer service, and assumes management responsibilities when the Department Manager is absent. The position also involves coordinating salad bar and juice bar operations, assisting with inventory and ordering at the Produce Manager’s discretion, and supporting department standards, sanitation, and company guidelines.

Requirements

High school diploma or equivalent experience.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Ability to solve practical problems and make sound decisions involving varied conditions and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead, train, and support a team in a fast-paced retail environment.
Ability to communicate clearly with customers, team members, and vendors and provide basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge confidently with customers.
Ability to handle confidential information, including pricing and sales, with discretion.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Responsibilities

Greet customers, assist with their needs, and share knowledge about produce items and their uses.
Maintain department standards for product freshness, rotation, replenishment, and refrigeration temperatures.
Set and reset sales areas to promote products and maintain an attractive department.
Coordinate and troubleshoot operations in the salad bar and juice bar area.
Stay current on produce pricing philosophy, seasonal availability, weather impacts, and market trends.
Unload products, check in deliveries, verify accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager’s discretion.
Assist with all aspects of the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day’s end, and transport product to the sales floor.
Train new employees and support the ongoing development of the department team.
Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed.
Handle and resolve customer and vendor issues promptly and professionally.
Assume management responsibilities in the absence of the Produce Department Manager.
Follow proper sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer the phone promptly and provide helpful service to customers who call.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.