Produce Assistant Department Manager

Hy-Vee, Inc.•Oakdale, MN
•$18 - $23

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the produce department running smoothly, maintain product quality and freshness, manage the sales floor, train employees, and lead the department when the manager is absent. The role supports Hy-Vee’s customer-service mission and helps create a positive shopping experience through produce knowledge, quality standards, and team leadership. This is a fast-moving retail role based in the produce department. Work involves frequent exposure to cool temperatures and dampness, with possible hazards from moving equipment, electrical equipment, and cleaning chemicals and solvents. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent experience.
  • Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer and team experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead, train, and support a team in a fast-paced retail environment.
  • Clear communication skills with customers, team members, and vendors, and ability to provide basic direction and guidance.
  • Strong knowledge of produce products and ability to share that knowledge confidently with customers.
  • Ability to handle confidential information, including pricing and sales, with discretion.
  • Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Ability to stand and walk continuously on hard surfaces for extended periods.
  • Ability to work in cooler or freezer environments for extended periods.
  • Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
  • Successful completion of a pre-employment drug screen is required.

Nice To Haves

  • Food safety training is encouraged.
  • Over one year of similar or related experience is preferred.
  • Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
  • Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
  • Where applicable and in accordance with applicable age and legal requirements, ability to operate a cardboard baler or compactor.
  • Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Responsibilities

  • Greet and assist customers, answer their questions, and share knowledge about produce items and their uses.
  • Maintain department standards for freshness, rotation, replenishment, and refrigeration temperatures.
  • Set and reset sales areas to promote products and maintain the department’s appearance.
  • Coordinate and troubleshoot operations in the salad bar and juice bar area.
  • Keep current on produce pricing, seasonal availability, weather impacts, and market trends.
  • Unload product, check in deliveries, verify delivery accuracy, and log invoices as needed.
  • Assist with inventory and order product at the Produce Manager’s discretion.
  • Assist with the fruit and holiday basket program.
  • Stock aisles, break down pallets, restack the cooler at the end of the day, and transport product to the sales floor.
  • Train new employees and support the ongoing development of the department team.
  • Instruct, assign, and review others’ work; coordinate activities and allocate personnel as needed.
  • Resolve customer and vendor issues promptly and professionally.
  • Assume management responsibilities when the Department Manager is absent.
  • Follow sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
  • Answer the phone promptly and provide helpful service to callers.
  • Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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