Produce Assistant Department Manager

Hy-Vee, Inc.•Council Bluffs, IA

About The Position

The Produce Assistant Department Manager partners with the Produce Department Manager to keep the produce department operating smoothly and make a positive impression on customers. The role supports product freshness and quality, sales-floor presentation, employee training, and department operations, and assumes management responsibilities when the Department Manager is absent. It involves serving customers, supporting and directing Produce Clerks, and working with produce products in a fast-paced retail environment.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead, train, and support a team in a fast-paced retail environment.
Ability to communicate clearly with customers, team members, and vendors, and provide basic direction and guidance.
Strong knowledge of produce products and ability to share that knowledge confidently with customers.
Ability to handle confidential information, including pricing and sales, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Food safety training is encouraged.
Over one year of similar or related experience is preferred.

Responsibilities

Greet customers, assist with their needs, and share knowledge about produce items and their uses.
Maintain department standards for freshness, rotation, replenishment, and refrigeration temperatures.
Set and reset sales areas to promote products and maintain the department's appearance.
Coordinate and troubleshoot salad bar and juice bar operations.
Stay informed about produce pricing, seasonal availability, weather impacts, and market trends.
Unload and check in deliveries, verify their accuracy, and log invoices as needed.
Assist with inventory and order product at the Produce Manager's discretion.
Assist with the fruit and holiday basket program.
Stock aisles, break down pallets, restack the cooler at day's end, and transport product to the sales floor.
Train new employees and support the ongoing development of the department team.
Instruct, assign, and review others' work; coordinate activities and allocate personnel as needed.
Promptly and professionally handle and resolve customer and vendor issues.
Assume management responsibilities in the absence of the Department Manager.
Follow proper sanitation procedures and keep the work area clean, neat, and compliant with department and company guidelines.
Answer the phone promptly and provide helpful service to callers.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.