Pro Sales Manager

Cornerstone Building Brands • Knoxville, TN

2d

About The Position

The Pro Sales Manager drives special-order sales and market share for Cornerstone Building Brands’ window products across Retail Pro Sales, Account Managers, Pro Account Expediters, BIM Architectural Lead, and Install Services. The role involves frequent customer-facing work, including events, in-person meetings, and jobsite visits, with travel of 50% or more and overnight stays. The manager plans and reports sales activity, supports customers throughout the quoting and ordering process, provides product training and demonstrations, resolves customer concerns, and shares territory insights with sales leadership.

Requirements

• High school diploma or equivalent.
• At least 3 years of proven direct sales experience, preferably in retail or the building products industry.
• Strong customer-service orientation and an interest in helping customers find solutions.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic mathematical skills, including processing sales transactions and calculating measurements.
• Familiarity with computer systems and point-of-sale software.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to collaborate with colleagues, share insights, and work toward common goals.

Nice To Haves

• Bachelor’s degree.
• Direct sales experience in the retail or building products industry.

Responsibilities

• Increase market share by driving special-order sales units, sales dollars, and average selling price across Retail Pro Sales, Account Managers, Pro Account Expediters, BIM Architectural Lead, and Install Services.
• Travel 50% or more, including overnight travel, for professional events, in-person customer meetings, and jobsite visits.
• Strategically plan weekly schedules and report sales activity using CRM and call-reporting applications.
• Read blueprint takeoffs, create and maintain quotes, manage orders from start to finish, and provide after-sale service.
• Attend weekly meetings with Retail Pro Sales Representatives, Pro Account Expediters, and Account Managers.
• Understand Order Up, Quote Center, and Retail Core business processes, and create PowerPoint presentations.
• Stay current on window products, industry trends, and technologies; provide product knowledge training, demonstrations, and selling-program instruction.
• Build knowledge of product materials, designs, energy efficiency, installation methods, and the differences between IECC code and Energy Star requirements.
• Promptly address customer complaints, investigate issues, and recommend solutions to support customer satisfaction.
• Provide sales team leadership with feedback about the competitive environment, sales challenges, and opportunities in the territory.

Benefits

• Medical, dental, and vision benefits starting on day one
• Sales incentive
• Auto allowance
• Paid time off
• Paid holidays
• Flexible spending account
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• 401(k)
• Employee assistance program
• Discount programs
• Tuition reimbursement
• Training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED