Private Mortgage Banker (SAFE)

Wells Fargo•New York, NY

About The Position

The Private Mortgage Banker (SAFE) creates sales opportunities with private mortgage banking clients and prospects. The role handles moderately complex assignments, using independent judgment within established guidance to deliver measurable business, customer, risk, and operational outcomes. It focuses on soliciting residential mortgages and producing compliant, high-quality jumbo loans while delivering excellent customer service. The banker develops relationships with affluent borrowers and referral sources, builds Wells Fargo Home Mortgage’s visibility in the assigned market, and stays informed about mortgage industry trends. The role receives customer applications, discusses rates and points, analyzes customer financial and credit information, recommends suitable loan programs, and coordinates follow-up through registration and lock-in. It also explains mortgage programs, policies, underwriting requirements, and procedures to customers, maintaining timely communication and customer satisfaction. This is a SAFE-regulated position involving customer contact and duties that may include offering or negotiating terms or taking applications for dwelling-secured transactions. SAFE registration is required at employment, and ongoing employment depends on meeting applicable regulatory, background, and Loan Originator qualification requirements. Compensation includes an hourly base rate at or above applicable minimum wage, with the opportunity to earn commission.

Requirements

  • At least 2 years of Private Mortgage Banking Sales experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • SAFE registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date.
  • Meet Consumer Financial Protection Bureau Loan Originator qualification requirements and applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Meet ongoing regulatory requirements, including additional screening if necessary.
  • For Europe, Middle East & Africa only: experience in Private Mortgage Banking Sales, or equivalent demonstrated through work experience, training, or education.

Nice To Haves

  • Experience in bank sales, consumer lending, and credit management.
  • Knowledge of home mortgages, loan closings, and loan processing in a business environment.
  • Experience with loan servicing, mortgage banking, and mortgage licensing.
  • Demonstrated knowledge of mortgage sales, mortgage servicing, and private mortgage practices.
  • Understanding of real estate, real estate lending, and residential mortgage practices.

Responsibilities

  • Solicit residential mortgage business from various sources and produce compliant, high-quality jumbo loans while providing excellent customer service.
  • Build relationships with affluent borrowers and referral sources, including realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
  • Develop and maintain Wells Fargo Home Mortgage’s visibility in the marketplace and stay informed about mortgage industry trends and developments in the assigned market.
  • Present recommendations for producing loans and exercise independent judgment while following applicable policies, procedures, compliance requirements, and sales guidance.
  • Understand real estate appraisals, title reports, and real estate transactions.
  • Receive customer applications, quote rates and points, and complete follow-up activities related to registration and lock-in.
  • Analyze client needs and offer appropriate mortgage loan products.
  • Review and analyze low- to moderately complex financial and credit data, matching customer needs with an appropriate loan program and risk level.
  • Inform prospective and existing customers about mortgage programs, rates, policies, underwriting requirements, and loan procedures.
  • Maintain customer satisfaction and loan quality through timely, proactive communication.
  • Pursue Wells Fargo training to increase knowledge of company products, policies, procedures, and underwriting requirements.
  • Obtain and maintain required SAFE registration and meet applicable Loan Originator qualification and ongoing regulatory requirements.
  • Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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